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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.6
1,953 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,953 reviews

January 13, 2024

Eric didn't speak English - the other two people in your group spoke Spanish but I had no idea what they were taking about and I was the one buying the car More

by Magicharmed2004
Recommend Dealer
No
Employees Worked With
Eric and some other guy I can't remember his name
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Jan 17, 2024 -

Toyota of Downtown L.A. responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and attempt to reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The Toyota of Downtown LA Team

January 13, 2024

Very very helpful Ricardo took his time trying to negotiate an agreement witch at the end he made it happened More

by MANUELABEA
Recommend Dealer
Yes
Employees Worked With
Rich/ Ricardo
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Jan 17, 2024 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Manuel! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

January 13, 2024

My experience was great, answered my questions, and provided excellent service. Great experience overall. Excellent More

by sigalaheidi15
Recommend Dealer
Yes
Employees Worked With
Xiomara
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Jan 17, 2024 -

Toyota of Downtown L.A. responded

Thank you for your positive review! We are so glad to hear that you had a great experience with us. We strive to provide the best outcome and we appreciate your feedback. Sincerely, The Toyota of Downtown LA Team

January 12, 2024

I can't provide much detail because I worked through an outside agency who engaged the dealership More

by maxgloger
Recommend Dealer
Yes
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Jan 17, 2024 -

Toyota of Downtown L.A. responded

Max, we appreciate you taking the time to leave Toyota of Downtown L.A. with this excellent star rating. Please do not hesitate to reach out if you need anything in the future be it service or sales. Sincerely, The Toyota of Downtown LA Team

January 12, 2024

He is a very professional and very human person with his clients. He's a very nice person he explained everything to me step by step More

by Pickwick33
Recommend Dealer
Yes
Employees Worked With
David
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Jan 17, 2024 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Toyota of Downtown LA Team

January 12, 2024

Everyone was really helpful and welcoming. The process for the finances was also very professional and clear. More

by Bellegdlc
Recommend Dealer
Yes
Employees Worked With
Marcel
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Jan 17, 2024 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming service experience to each and every customer who enters our dealership. We are happy to hear that you were pleased with our customer service. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, The Toyota of Downtown LA Team

January 12, 2024

Alex is a very nice man help me very good and he is a good man and good customer service I would go there again and recommend family and friends More

by ogloria751
Recommend Dealer
Yes
Employees Worked With
Alexander Alex
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Jan 17, 2024 -

Toyota of Downtown L.A. responded

We sincerely appreciate your kind feedback about Alex. Each employee is a valued member of the Toyota of Downtown L.A. team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Toyota of Downtown LA Team

January 12, 2024

Ned was the best. Super knowledgeable and he made me feel comfortable I love Ned! More

by AAIIRJORDAN23
Recommend Dealer
Yes
Employees Worked With
Ned wollerman
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Jan 17, 2024 -

Toyota of Downtown L.A. responded

Thank you for writing this amazing review for our team! At Toyota of Downtown L.A., we always appreciate customer feedback, and we are pleased to hear that Ned provided a comfortable visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Toyota of Downtown LA Team

January 12, 2024

Answered all my questions and were professional and polite. Everything was ready. They were organized and prepared More

by ekg3
Recommend Dealer
Yes
Employees Worked With
Jisuh, Charlie and Peter
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Jan 17, 2024 -

Toyota of Downtown L.A. responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Toyota of Downtown LA Team

January 12, 2024

Prompt service, thorough communication, excellent customer service Ji and his team were great at providing a great purchase experience. From explaining vehicle functions, tech set up and more. More

by christinamena11
Recommend Dealer
Yes
Employees Worked With
Ji
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Jan 17, 2024 -

Toyota of Downtown L.A. responded

Christina, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Toyota of Downtown L.A.. Please feel free to contact us if you have any questions about your new purchase. Sincerely, The Toyota of Downtown LA Team

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