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Toyota of Downtown L.A.
Los Angeles, CA
1,727 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,727 reviews
July 21, 2023
Great customer service, and appreciated the breakdown and detail to the issues that were found and detail to the issues that were found More
by salvatrucha90019
Employees Worked With
Helpful July 21, 2023
I had a good experience there. The repair was fast. They gave me a Lyft back home and also to pick my car back up. They gave me a way to communicate with them and I would go back i The repair was fast. They gave me a Lyft back home and also to pick my car back up. They gave me a way to communicate with them and I would go back if I needed another repair that I need the dealership for. Even though they’re pricey. More
by chasemurder
Employees Worked With
July 21, 2023
Gary is the best. Very straightforward. Knows his stuff. He doesn’t make you feel that you are pressure to get other car services. He takes his time to explain regardi Very straightforward. Knows his stuff. He doesn’t make you feel that you are pressure to get other car services. He takes his time to explain regarding your car services. I took my car in for an oil change. He literally waited and check back on me to ensure I got my vehicle once it was done from services. My next oil change, I will definitely ask for him to help me out. More
by Brenda N
Employees Worked With
July 21, 2023
As always, excellent customer service. Very professional and responsive. He always makes our experience worthwhile. Very professional and responsive. He always makes our experience worthwhile. More
by francisco.isidoro
Employees Worked With
July 20, 2023
Great service! He was very helpful and answered all of questions. He kindly directed me to the person I needed to talk to. Thank you so much for your help I really He was very helpful and answered all of questions. He kindly directed me to the person I needed to talk to. Thank you so much for your help I really appreciate it! More
by Daisyl917
July 18, 2023
Buen servicio y muy amables, puntuales en tiempo se servicio y el trabajo fue bien hecho servicio y el trabajo fue bien hecho More
by Mynor Rojas
July 18, 2023
Amable, cortes tiene respuestas a las preguntas que yo hice,buen servicio y es un placer contar con personal asi. hice,buen servicio y es un placer contar con personal asi. More
by dr241877@gmail.com
Employees Worked With
July 17, 2023
I went to do a transmission fluid change and they said they changed it, somebody fixed my transmission because I had a little problem with a solenoid and the mechanic told me that the dealer never flushed they changed it, somebody fixed my transmission because I had a little problem with a solenoid and the mechanic told me that the dealer never flushed the old fluid and the charged me $330 for not doing anything the Guy was Carlos Pelayo More
by Asencion Navarrete
Employees Worked With
July 16, 2023
It was my first visit to this location for regular maintenance due to a recent business relocation. Everything and everyone was courteous during my recent service visit. The only thing missing was a maintenance due to a recent business relocation. Everything and everyone was courteous during my recent service visit. The only thing missing was a complementary car wash which was standard at my prior service location. More
by Paul
Employees Worked With
