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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.6
1,953 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,953 reviews

January 12, 2024

Very polite not pushy at all Straight to the point guy, gave me rock bottom price right off the bat, very polite, not pushy at all. Took care of me right away. More

by johngrsales
Recommend Dealer
Yes
Employees Worked With
Ji Suh
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Jan 16, 2024 -

Toyota of Downtown L.A. responded

John, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Toyota of Downtown L.A. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Toyota of Downtown LA Team

January 12, 2024

Knowledgeable, honest, kind, and goes the extra mile. Very on top of it and cares for client More

by Shannongrealestate
Recommend Dealer
Yes
Employees Worked With
Shawn
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Jan 16, 2024 -

Toyota of Downtown L.A. responded

At Toyota of Downtown L.A., our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Toyota of Downtown LA Team

January 12, 2024

Good They where very nice And they have good patience That they know to help people out More

by Jimmyperez1229
Recommend Dealer
Yes
Employees Worked With
Richard
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Jan 16, 2024 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day, Jimmy. Sincerely, The Toyota of Downtown LA Team

January 04, 2024

It was pretty straight forward And made everything easy to.underatand The popcorn and hot chocolate were delicious More

by JENNIFERROSAS0625
Recommend Dealer
Yes
Employees Worked With
Ned
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January 02, 2024

My experience at the dealer was good. I like the costumer service I was provided with. More

by Brendadiaz32
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
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December 29, 2023

GO ELSEWHERE! Service wait time is obscenely long and their time estimate for completion is off by HOURS! Service appointment was 10:30am and was given a conse More

by Painful Wait
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
n/a
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Jan 03, 2024 -

Toyota of Downtown L.A. responded

I appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

December 29, 2023

very helpful staff, very clean and tidy space. staff was super patient with me when i ran into a problem More

by hann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ramirez
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Jan 03, 2024 -

Toyota of Downtown L.A. responded

Hann, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Toyota of Downtown LA Team

December 28, 2023

It was a good experience We got a good deal He explained every detail ?? More

by Cindygg05
Recommend Dealer
Yes
Employees Worked With
Fabian
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Jan 02, 2024 -

Toyota of Downtown L.A. responded

Cindy, thank you for taking the time to share your feedback regarding your experience at Toyota of Downtown L.A., and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Toyota of Downtown LA Team

December 28, 2023

I had a wonderful experience, thank you. I really appreciate it. I had a wonderful experience. More

by aliciahernandez757
Recommend Dealer
Yes
Employees Worked With
Sorry I don't remember.
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Jan 02, 2024 -

Toyota of Downtown L.A. responded

Alicia, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Toyota of Downtown LA Team

December 27, 2023

Easy and efficient visit, I arrived knowing which car I wanted to test drive, and the experience was stress free. Both Martha and the sales manager who also helped me were great to work with. Dealing with More

by slates81
Recommend Dealer
Yes
Employees Worked With
I think it was Martha
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Dec 28, 2023 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Toyota of Downtown LA Team

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