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Toyota of Downtown L.A. - Service Center

Los Angeles, CA

4.5
644 Reviews

644 Reviews of Toyota of Downtown L.A. - Service Center

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January 02, 2023

Joao Kim of Toyota Downtown LA is the best! He has helped me with me request timely and efficiently. More

by Mi Park
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joao Kim
Jan 04, 2023 -

Toyota of Downtown L.A. responded

We are so glad we could take care of all of your needs at Toyota of Downtown L.A.. Thank you for giving this feedback; we will be sure to share it with Joao! Sincerely, The Toyota of Downtown LA Team

December 31, 2022

Gary Kamoshida was very help full he went with me step by step and explain all the service that done and wat service was needed to done for my car he did a great job could not ask for any more great service More

by garciadolores56@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Kamoshiba
Jan 04, 2023 -

Toyota of Downtown L.A. responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

December 31, 2022

Hello, I want to say that my experience at Toyota DTLA was very good, Gary Kamoshida was very kind and attentive to my needs, I am really happy with the customer service. Thank you More

by jtrelles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Toyota of Downtown L.A. responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Toyota of Downtown LA Team

December 31, 2022

Excellent, efficient, and prompt service! Vehicle always runs like a champ after a service visit and staff is very informed and helpful. More

by perosoygoyito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Toyota of Downtown L.A. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

December 19, 2022

Amazing staff and service by Gary Kamoshida and Steve Claude the lead Foreman. Some of the best customer service I've ever experienced, anywhere! Thank you! More

by patrickos82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Claude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Toyota of Downtown L.A. responded

Reviews like yours are truly a breath of fresh air! The members of the team you have mentioned are truly invaluable assets and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

December 19, 2022

Jonathan! ! Un excelente muchacho q le ayuda en todo y busca los mejores opciones para el cliente !! Gracias More

by Edisa martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Toyota of Downtown L.A. responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, The Toyota of Downtown LA Team

December 18, 2022

Super friendly, Jimmie Saucedo was very helpful and communicative and trustworthy. Great customer service experience, he was awesome. More

by Iamstaruknw
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Toyota of Downtown LA Team

December 17, 2022

Gary Kamoshida did such a great job as a service advisor. He was very courteous and helpful and explained what services will be done to inspect if any leakage of engine oil , rotate the tires , change oil an More

by Star Plaza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2022 -

Star Plaza responded

Star Plaza Gary Kamoshida did such a great job as a service advisor. He was very courteous and helpful and explained what services will be done to inspect if any leakage of engine oil , rotate the tires , change oil and the services recommended that my car needs for it to keep running good at 131,000 miles. All this was done in a timely manner and I was happy with the overall service given. I will be coming back for the required service needed on my car. Keep up the great work Gary Kamoshida.

December 16, 2022

Everybody is helpful, nice and friendly. I felt at home when I’m there. Thank you Toyotaaaaa🙌🏻 More

by aysenurgultekin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joao Kim
Dec 20, 2022 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Toyota of Downtown LA Team

December 14, 2022

I made an appointment for Saturday, I couldn’t be there on time for my appointment due to unforeseen circumstances. Got there, Dwayne heard me out and didn’t turn me away. He was so helpful, kind, and unde More

by CMo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Harris
Dec 16, 2022 -

Toyota of Downtown L.A. responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

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