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Toyota of Easley

Easley, SC

4.6
1,739 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but: •How do they treat the customer before, during and after the sale? •How is the service at the service department? •If I need help from this dealer in the future, can I count on them? We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale. We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
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5643 Calhoun Memorial Hwy

Easley, SC

29640

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Showing 1,739 reviews

May 08, 2024

Service was fine and the guy that checked me out was amazing but the fact that the amount I paid doubled for mine and my daughter’s vehicle with no pre warning. After my daughters total doubled I called More

by VITEHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember check out guy .. maybe Armando
May 10, 2024 -

Toyota of Easley responded

Thank you for bringing this to our attention! Could you please call or text me when you have a moment so I can get more details about what happened? We strive to be very transparent with our pricing and I am sorry that this is not the case with your experience. I look forward to hearing from you! -Tucker Norris, 864-915-4855

May 07, 2024

Have used T of E's service department for over 20 years. Very satisfied overall-if I hadn't been, well, I'd have flushed them years ago. More

by tourtellotp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin,Rafael, Dan, Glen - all very helpful. And owner Ryan
May 10, 2024 -

Toyota of Easley responded

Thank you very much for your loyalty!

May 07, 2024

Not happy it took 2. 5 hours for oil change when I had apt. T More

by Aellenbu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Easley responded

I apologize for the extended wait time. 2.5 hours is unacceptable for a simple oil change. Could you please call or text me when you have a moment so I can get more details about what happened? Thank you! -Tucker Norris 864-915-4855

May 07, 2024

Got me in quick and addressed the problem. All was good. Would come again. Thanks More

by Kevneq11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Easley responded

Thank you!

May 07, 2024

It took a little longer than expected for a tire rotation but the service guy was great. More

by scbeachgirl73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
May 10, 2024 -

Toyota of Easley responded

Thank you for the review! I apologize for the extended wait time! We hope to see you again next time and will do our best to get you in and out as quickly as possible without sacrificing top quality workmanship!

May 06, 2024

Don’t set up appointment with me and tell me it’s 1 to 1. 5 hrs when I return almost 4hrs later it hasn’t even been looked at. When it was inspected actually took about 20 minutes to determine it was “ok”. More

by AKSCH12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Mack
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Easley responded

Thank you for making us aware of your situation! I agree with you, that is unacceptable and I am sorry for the inconvenience that we caused. Could you please give me a call or text when you have a moment so I can get more details about what happened? Thank you! -Tucker Norris 864-915-4855

May 05, 2024

So easy to work with respect, price and service. I would go back there again in the future need. More

by eangsetaing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Salamanca
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Easley responded

Thank you! We look forward to seeing you again next time!

May 05, 2024

Clean and friendly but it needs a snack machine for the customers thanks for the hard work More

by McMillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Salamanca
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Easley responded

Thank you for the review and feedback! We hear you loud and clear on making updates to our facilities! We are actually in the process of building a new service facility including an updated lounge. I think you will be very pleased when you see it!

May 05, 2024

Everyone was courteous and helpful. Wait time for service was minimal and ready on time. More

by FBM044
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tucker Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Schillawski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christy in service department
May 10, 2024 -

Toyota of Easley responded

Thank you so much for the review!

May 05, 2024

Everything was great. They always do a good job, I'm in my 5th Tundra and I have referred Toyota of Easley to lots of people! More

by RONNIE.METCALF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Dahlgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tucker Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Garrett
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