Ian Mack
Ian Mack at Toyota of Easley

Ian Mack

Service Manager

Toyota of Easley

5643 Calhoun Memorial Hwy
Easley, SC 29640

4.9
12 Reviews
4.9

12 Reviews

Write a Review

12 Reviews of Ian Mack

May 03, 2024

Dealership Rating
Employee Rating

Very professional. Good customer service. Regular updates on service being performed. I used coupons that were available. More

by bethb1959
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 02, 2024

Dealership Rating
Employee Rating

Inexperienced people working on my truck. When I went to pickup my truck I would ask if they had tested the work that they had done and they always said yes which was not true. I had to tel More

by rubyherg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tacinda, B, Josh,

May 02, 2024

Toyota of Easley responded

Hey Rebecca, Thank you for the honest review and for bringing the situation to our attention. We are working hard to provide the best service possible for our customers. We are very sorry that we dropped the ball when working on your truck. This will certainly be a coaching opportunity for our team and we will use this review to hold our team more accountable. We are very excited to have Ian on our team and we hope that you could give us another chance in the future to earn your business! Please call or text me if I can ever be of any assistance to you! Tucker Norris 864-915-4855

May 02, 2024

Dealership Rating
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Turned in for service and recall notice. Completed in a timely manner. Professional service and manners. More

by usafhdl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Toyota of Easley responded

Thank you for the review! We are happy that you were pleased with our timing and quality of service!

May 02, 2024

Dealership Rating
Employee Rating

Dan was friendly, courteous and very professional as was all the other people I had dealt with. More

by koenigrobert42
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 02, 2024

Toyota of Easley responded

Thank you so much for the 5 Stars and the great feedback!

May 02, 2024

Dealership Rating
Employee Rating

Toyota of Easley is, and always has been a great place to purchase our vehicles.. This visit for service appointment was great. heck, even the driver that shuttled me home was great. Thanks, Dale More

by daleu3342
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 02, 2024

Dealership Rating
Employee Rating

Service was good as usual. Staff is professional and accurate in their ability No complaints More

by BALDHD
Service Price Transparency
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Recommend Dealer
Yes

May 02, 2024

Dealership Rating
Employee Rating

Nice salesman and knowledgeable. Could always be reached if you have a question.Grade A Salesman More

by Tigerbrown2373
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Hooper

May 02, 2024

Dealership Rating
Employee Rating

Great service friendly people. I accidentally came two days early but they fit me in and got me out. More

by staxs77
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Recommend Dealer
Yes

May 02, 2024

Dealership Rating
Employee Rating

Everything went well they were very nice and friendly. They did what I asked to be done More

by TINYWALKER10
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 01, 2024

Dealership Rating
Employee Rating

Great service, easy in and out and arranged for a rental. Made our recall easy to deal with. More

by marion417
Service Price Transparency
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Recommend Dealer
Yes
May 02, 2024

Toyota of Easley responded

Thank you for the kind words! Our goal is to make your experience as convenient as possible!

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