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Toyota of Easley

Easley, SC

4.6
1,739 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but: •How do they treat the customer before, during and after the sale? •How is the service at the service department? •If I need help from this dealer in the future, can I count on them? We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale. We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
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5643 Calhoun Memorial Hwy

Easley, SC

29640

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Showing 1,739 reviews

May 04, 2024

Service well done Very friendly I would recommend your dealership to all my friends in the future More

by randrew.miska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Sheindlander
May 10, 2024 -

Toyota of Easley responded

Thank you so much for the review and recommendation!

May 03, 2024

Great staff. Professional service technicians. Friendly environment. Service with a smile. Christine is awesome. Clean and open waiting area. Clean restrooms. More

by OH Canada
Workmanship
Recommend Dealer
Yes
Employees Worked With
Christine m
May 10, 2024 -

Toyota of Easley responded

Thank you so much!

May 03, 2024

Very professional. Good customer service. Regular updates on service being performed. I used coupons that were available. More

by bethb1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Easley responded

Thank you!

May 03, 2024

Mike Abbott, Very Professional, Kind, Knowledgeable. I highly recommend him to anyone going to Toyota. More

by ATRISK95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Abney
May 10, 2024 -

Toyota of Easley responded

Thank you so much for the review and the kind words for Mike! I will certainly share this with him!

May 02, 2024

Service was good as usual. Staff is professional and accurate in their ability No complaints More

by BALDHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Easley responded

Thank you!

May 02, 2024

Inexperienced people working on my truck. When I went to pickup my truck I would ask if they had tested the work that they had done and they always said yes which was not true. I had to tel More

by rubyherg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Mack
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tacinda, B, Josh,
May 02, 2024 -

Toyota of Easley responded

Hey Rebecca, Thank you for the honest review and for bringing the situation to our attention. We are working hard to provide the best service possible for our customers. We are very sorry that we dropped the ball when working on your truck. This will certainly be a coaching opportunity for our team and we will use this review to hold our team more accountable. We are very excited to have Ian on our team and we hope that you could give us another chance in the future to earn your business! Please call or text me if I can ever be of any assistance to you! Tucker Norris 864-915-4855

May 02, 2024

My car runs great, and they're very nice. My big request that keeps it from being a five-star review is to add more tables or workspaces to the customer waiting area in the service department More

by cpury1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacinda
May 10, 2024 -

Toyota of Easley responded

Thank you for the review and feedback! We hear you loud and clear on making updates to our facilities! We are actually in the process of building a new service facility including an updated lounge. I think you will be very pleased when you see it!

May 02, 2024

Everything went well they were very nice and friendly. They did what I asked to be done More

by TINYWALKER10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Easley responded

Thank you for the review and kind words towards our staff!

May 02, 2024

Dan was friendly, courteous and very professional as was all the other people I had dealt with. More

by koenigrobert42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Toyota of Easley responded

Thank you so much for the 5 Stars and the great feedback!

May 02, 2024

Turned in for service and recall notice. Completed in a timely manner. Professional service and manners. More

by usafhdl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Toyota of Easley responded

Thank you for the review! We are happy that you were pleased with our timing and quality of service!

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