Toyota of Easley

I got tense vibes here today. My check in was good—i guess I should apologize. I forgot to ask about the timing!! My fault there. So after an hour and a half I went to ask the sta My check in was good—i guess I should apologize. I forgot to ask about the timing!! My fault there. So after an hour and a half I went to ask the status. I was treated as I should never ask the status of my car! My fault again, I suppose. I have a naturally gruff sounding voice. Another hour passed—I’m sorry I guess I wasn’t plain enough in saying I’d be inside the waiting room— I get a phone call updating me! Then I asked a simple question about what kind of filter is listed under expenses—sorry, sorry! Of course you all know the very best for my car!! Note: the check in person was professional and kind, but did seemed annoyed at my filter question. It was the man behind him that treated me as if I was a “Karen” when I inquired at an hour and half about my car’s status. Are y’all way overworked? Overbooked? Management being too hard on you? Moving taking a toll? Good note: I got an estimate for trade in quickly and kindly with no pressure. Thank you. Clear up: The 2 1/2 hour wait would have been better if I’d been told how long up front and perhaps updated halfway through. More

Had previously made an appointment with Kevin in the service department. When I arrived almost immediately Kevin had printed out the work order for a 10,000 mile service and sent my truck to the service service department. When I arrived almost immediately Kevin had printed out the work order for a 10,000 mile service and sent my truck to the service department. I would end up in the waiting room for no more than 30min. Now that’s service considering there was at least 5-6 cars ahead of me!! More

Made buying a new car fun and easy. No pressure, great selection, great job Eddy! No pressure, great selection, great job Eddy! More

Wonderful Service - Highly recommend! We were on vacation traveling up 85, not from the area and experienced a flat and could not complete our trip on our spare. It was worth the detour We were on vacation traveling up 85, not from the area and experienced a flat and could not complete our trip on our spare. It was worth the detour for this dealership to take care of us. Fast, efficient and friendly! More

Great staff and service at Toyota if Easley especially Kevin Biddle! Great service department here Kevin Biddle! Great service department here More

David and Tucker were awesome! Found a car that fight my families needs and at a great price. We were in and out of there in less then 45 minutes! Found a car that fight my families needs and at a great price. We were in and out of there in less then 45 minutes! More

Toyota of Easley’s Service Department delivers consistent quality service. Jacinda is the best. She explains everything and answers any questions. quality service. Jacinda is the best. She explains everything and answers any questions. More

Took car in for simple oil change. ... Got talked into fuel injection cleaning, and now the catalytic converter has failed. Truck only has 20,000 miles, and should not need fuel injecti ... Got talked into fuel injection cleaning, and now the catalytic converter has failed. Truck only has 20,000 miles, and should not need fuel injection cleaning, nor a new catalytic converter. Extremely disappointed in the service department, as I thought I had found a dealership for life. More

Always a pleasure dealing with Toyota of Easley. They aren’t satisfied until they are sure that the customer is happy. They aren’t satisfied until they are sure that the customer is happy. More

This is the Toyota dealership to go to in the greater Greenville area. We went to the one in Greenville and they try to charge us $480 labor for what this dealership charged us $62 for. These people are Greenville area. We went to the one in Greenville and they try to charge us $480 labor for what this dealership charged us $62 for. These people are honest and quick. We were in and out in an hour and Patrick was a pleasure to deal with. He was polite, made sure he understood what we were saying, treated us with respect and made sure we had our vehicle back quickly. He is knowledgeable and is a fine example of what Toyota should be about. A pleasant experience from start to finish More