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Toyota of Easley

Easley, SC

4.6
1,813 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but: •How do they treat the customer before, during and after the sale? •How is the service at the service department? •If I need help from this dealer in the future, can I count on them? We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale. We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
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5643 Calhoun Memorial Hwy

Easley, SC

29640

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Showing 1,813 reviews

October 15, 2023

I had 11:00am service appointment on 14 Oct 2023. I showed up for oil change and tire rotation. 2 1/2 hours later I am still waiting in waiting room. Needless to say I was not happy! I went outside More

by crszlawson
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Biddle, Glen Etwaru
Oct 16, 2023 -

Toyota of Easley responded

Thank you so much for the honest review! You are correct, this is 100% unacceptable. We apologize that this happened and will do everything we can to ensure that this does not happen again. Could you please call/text me at 864-567-6126 so I can get a little more information? Thank you! -Glen Etwaru, Service Manager.

October 13, 2023

Very professional and kind employees. we appreciated getting us into the shop and t fixing the car quickly. More

by TuckerT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Morris
Nov 17, 2023 -

Toyota of Easley responded

Thank you for the review and feedback!

October 12, 2023

George was a fantastic salesman, so patient and helpful ,friendly and just super nice and very knowledgeable I really appreciate his patience helping us find the right car, we love it!!! More

by Lindaellison0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Lindaellison0 responded

George was a fantastic salesman, so patient and helpful, friendly and just super nice and very knowledgeable I really appreciate his patience helping us find the right car, we love it!!!

October 04, 2023

Too notch dealership and I trust them with all my car needs. Fast and friendly service. You can’t get any better than this. More

by Idaben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen carter, Glen Etwaru
Nov 17, 2023 -

Toyota of Easley responded

Thank you so much for the fantastic review!

September 26, 2023

Job done professionally; friendly staff. Good service over the past ten years that I have owned my Corolla. More

by bandlbyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Etwaru
Nov 17, 2023 -

Toyota of Easley responded

Thank you so much for your loyalty!

September 25, 2023

Got oil change done in a timely manner. Good price. Very friendly. Kelvin was great and kept you updated. More

by nancy.page59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin?
Nov 17, 2023 -

Toyota of Easley responded

Thank you Nancy!

September 24, 2023

Excellent sales group. Relaxed shopping- truthful expectations on delivery times. Good post care package offers More

by Linda Curl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Schotborgh
Nov 17, 2023 -

Toyota of Easley responded

Thank you for the review! No one likes a stressful buying experience!

September 21, 2023

Helpful, efficient , knowledgable, friendly. Easy to get an appointment when needed. Reminds you when it’s time to come in. More

by Betty Keeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Etwaru
Nov 17, 2023 -

Toyota of Easley responded

Thank you Betty!

September 16, 2023

Always friendly and helpful. Long time service manager , Kevin Biddle has been of great assistance over the past 20+ years with 3 Toyota of Easley purchased cars. More

by Lindasimsnewmarkk
Recommend Dealer
Yes
Employees Worked With
Kevin biddle
September 11, 2023

They have excellent customer service. The get you in and out in a timely manner. More

by dmattison510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Carter, Glen Etwaru
Sep 11, 2023 -

dmattison510 responded

Thank you

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