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Toyota of Easley

Easley, SC

4.6
1,812 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but: •How do they treat the customer before, during and after the sale? •How is the service at the service department? •If I need help from this dealer in the future, can I count on them? We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale. We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
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5643 Calhoun Memorial Hwy

Easley, SC

29640

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Showing 1,812 reviews

April 21, 2023

First class service with great communication. I highly recommend Toyota of Easley. Truck was purchased without ever visiting dealership. Everything was taken care of all the way to truck delivery More

by Bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Arnold, Ashley Holt and George
April 11, 2023

Always a great deal and easy transaction. Used Car Phil is the man. Ashley in fianance is amazing too. More

by Travislkay
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ryan Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales team
Apr 17, 2023 -

Toyota of Easley responded

Thank you so much for the Review! I will certainly let Phil and Ashley know of your kind words

April 11, 2023

Excellent customer service. Toyota of Easley was able to get me the exact vehicle that I wanted in 3 weeks time, where Toyota of Greenville put me on hold (crickets….) for 7 mo More

by DC123
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Adam Pangle
Apr 17, 2023 -

Toyota of Easley responded

Thank you so much! We work hard to keep our customers informed and will do our best to continue to give you excellent service in the future!

April 08, 2023

Staff pleasant and knowledgeable. Treated me with respect, valued my trade at a decent price, whole experience was pleasant. More

by haddis03c5
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Chaz Bares, Ashley in finance, Glen Etwaru
April 07, 2023

Awesome staff! Everyone very friendly and helpful. Service department is very prompt and informative in what needs to be done. More

by carteew
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Glen Etwaru
March 31, 2023

Great service. Service tech covered everything and very informative. Car was in and out in A very short time. More

by ronnie
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jucinda, Glen Etwaru
Mar 31, 2023 -

Toyota of Easley responded

Thanks Ronnie! We look forward to seeing you again next time!

March 27, 2023

Our salesman, David Helton, was very courteous, listening to the criteria we were looking for in a vehicle, and demonstrated a thorough knowledge of the vehicle we test drove, which helped us in our selectio More

by Ron Wilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Helton - rate him 5 star
Mar 31, 2023 -

Toyota of Easley responded

Thank you for the great review! I will let David know to keep up the good work!

March 25, 2023

Jennifer the sales person was awesome. Other than that not happy. Dealership could care less about repeat buyers. They claim that there is not much markup on their inventory so they thin More

by A wise man
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t know his name
Mar 25, 2023 -

Toyota of Easley responded

Thank you for the kind words about Jennifer! She is a great person that loves her customer's! I would like to know a little more about what pricing you were given that was unreasonable. Our stance since the inventory shortage has been simple and transparent. Our sales price on our new vehicles is MSRP, plain and simple. Even when other dealers are charging thousands of dollars over MSRP or adding "dealer adds" to their vehicles which can increase the price over MSRP, we have not. We value you as a customer and hate that you feel the way you do because that is never our intention. Please reach out if there is anything else I can do to help! -Tucker Norris 864-915-4855

Mar 26, 2023 -

A wise man responded

2023 Toyota sr 4x4 4cylinder . How can you ask over $34000.00 for a base model truck. Maybe it’s not your fault but Toyota makes the truck in Mexico now. The prices should have went down. I bought a v6 from Toyota of Easley not long ago for that price.

Mar 27, 2023 -

Toyota of Easley responded

Yeah, it seems like prices have gone up on everything these days. I was shocked when I went to Lowes last week and was going to buy some wood and other little things for a DIY project that my wife and I are about to start! Toyota has had that Tacoma factory in Baja California for quite awhile now. I think shipping has gone up a little too. The MSRP on that truck is $33,959, which is about as low as you can get on a Tacoma these days. The only thing that could make it cost less is if it had the Utility Package instead of the Convenience Package. That would eliminate the fold down seats in the back, rear speakers, the remote keyless entry, and a few other things. This would drop the MSRP about $2k. Want me to try and find something like that?

March 24, 2023

This was my first time at this dealership. Carter my service writer was very nice. He made every effort to address my concerns More

by tombonvenuto
Recommend Dealer
Yes
Employees Worked With
Steven Carter, Glen Etwaru
March 23, 2023

This dealership was amazing and hassle free. Very prompt and detailed professional sales and finance team. More

by Mikki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill in finance and Michael Abbott sales
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