Toyota of Easley

Great service I took my car in for a Toyota paid for airbag repair recall apparently there was a mistake and Toyota Easley did not have the part but they immediatel I took my car in for a Toyota paid for airbag repair recall apparently there was a mistake and Toyota Easley did not have the part but they immediately without hesitation put me up in a rental car and have the job completed sooner than they thought great service More

Top Service Department When you need to have your Toyota vehicle serviced, the service staff at Toyota of Easley are eager to meet your every need. The service staff take a When you need to have your Toyota vehicle serviced, the service staff at Toyota of Easley are eager to meet your every need. The service staff take a "hands-on" approach to personally resolve the service issue as well as making the service experience as pleasant as possible. More

Great sales AND service! I have consistently purchased all of my vehicles from Toyota of Easley over the last 15 years. They are always fair, and always willing to negotiate a I have consistently purchased all of my vehicles from Toyota of Easley over the last 15 years. They are always fair, and always willing to negotiate a good deal on your trade-in. The service department is second to none and very trustworthy. Highly recommend this dealership for sales or service. More

Felt like Family. Buying a car in the past for me was a pain dealing with Toyota of Easley was great!! I will tell others of my experience. Buying a car in the past for me was a pain dealing with Toyota of Easley was great!! I will tell others of my experience. More

Great Experience! All the folks at Toyota of Easley were very friendly and knowledgable. They all made me feel like an old friend and took care of us in a first class All the folks at Toyota of Easley were very friendly and knowledgable. They all made me feel like an old friend and took care of us in a first class mannor! Thanks Folks! Auby Perry Seneca, SC More

Transmission Good Experience! Concerned about transmission whining. Jacinda took care of situation, got us a loaner car, and car is running great! Very professiona Good Experience! Concerned about transmission whining. Jacinda took care of situation, got us a loaner car, and car is running great! Very professional service department! More

I expected a better experience I usually get my tires at Sam's, but the dealer where I purchased my daughter's car sent me email about an oil change special and an online tire finde I usually get my tires at Sam's, but the dealer where I purchased my daughter's car sent me email about an oil change special and an online tire finder. So I took a chance and scheduled an appointment on 7/20/2018 for the oil change, tires and alignment. I wish I had not done this. After a 3 hour wait, I had the tires and oil change, but I was informed the alignment machine was broken and I could either wait until it was fixed, or bring the car back another time. I arranged to have my daughter bring the car back the next morning. I got the invoice for the service, and the email special price was not used. The service writer later fixed this. I should note that during my 3 hour wait, I went out on the Toyota of Easley new car lot to look at the hybrid Camry. My wife has expressed and interest in a new hybrid Toyota of some sort. Contrary to my previous experience, I was never approached by a salesperson. I'm also concerned with the alignment. My daughter indicates the car now pulls to the right, but I have no way of confirming this. Since she's back in Chapel Hill, returning the car to Toyota of Easley is problematic. Over the last 20 years, I've purchased only new Toyotas and Hondas, with the Toyota purchases alternating between Toyota of Easley and Ralph Rayes Toyota. After this experience, I feel much more comfortable with the sales and service at Ralph Hayes, and will probably just use them for my future Toyota purchases and service. I am uncomfortable with the Toyota of Easley experience, and their apparent lack of concern for my time or satisfaction. Finally, Toyota of Easley sent me a letter indicating I would receive an email survey, indicating that if I could not give them perfect marks on the survey to contact them before completing it. Doesn't this bias the survey results and make it somewhat useless? More

Battery My car was there 2 weeks ago for service......multipoint inspection.....the works. 2 weeks later my battery was dead and had corrosion on it that sho My car was there 2 weeks ago for service......multipoint inspection.....the works. 2 weeks later my battery was dead and had corrosion on it that should have been found during the inspection. I was not happy about that. To me a multipoint inspection means checking everything even the battery, l was able to get it jumped off and drive it to the dealership for a new battery. That was the only good part. Patricia Hamilton More

Good Dealer I had a good experience. Returning customer. Responsive and informed sales personnel. They had to go find the car I wanted. They stayed in constant co I had a good experience. Returning customer. Responsive and informed sales personnel. They had to go find the car I wanted. They stayed in constant communication with me. More

Problems from the start Having purchased a used vehicle, I also purchased an extended warranty. The first time I went in for a problem I was told my extended warranty was not Having purchased a used vehicle, I also purchased an extended warranty. The first time I went in for a problem I was told my extended warranty was not in the system. Come to find out service writer typed in wrong Vin number. After they got that straightened out I informed them of two problems. I was supposed to have a $100 deductible. When I went to pick up my vehicle I was originally told I owed $192. After some discussions I was only charged $100. The second problem has to go to another dealer which Toyota of Easley finally agreed to pick up that tab. Too much hassle! More