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Toyota of Easley
Easley, SC
1,743 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but:
•How do they treat the customer before, during and after the sale?
•How is the service at the service department?
•If I need help from this dealer in the future, can I count on them?
We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale.
We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,743 reviews
November 09, 2024
I was without my car for three days. Would have been nice to offer me a ride home and puck up and to give my car a wash-/the last cal KIA dealership does both those things. Would have been nice to offer me a ride home and puck up and to give my car a wash-/the last cal KIA dealership does both those things. More
by weaver2
Verified CustomerEmployees Worked With
November 08, 2024
Prompt and professional service. Clean environment. Very friendly staff. Coffee, water and wifi available. Took great care of my truck. Clean environment. Very friendly staff. Coffee, water and wifi available. Took great care of my truck. More
by TIMSHEPPARD
Employees Worked With
November 08, 2024
Very personable and professional! So glad I bought my car at Toyota of Easley. Will do it again when it is time. So glad I bought my car at Toyota of Easley. Will do it again when it is time. More
by jewilliams
Employees Worked With
Other Employees :
David Garrett
November 07, 2024
Used to be good, but this time it was awful! I first brought my car in for routine service without an appointment after a frustrating time trying to schedule one online - the site did not let me I first brought my car in for routine service without an appointment after a frustrating time trying to schedule one online - the site did not let me finish. The person at the desk said it would take as long as 3 hours, and scheduled me for this week instead. My car simply needed an oil change and tire rotation. After waiting for over 2 hours in their waiting room, I was told it needed several replacement services in addition to what I went in for, all totaled to over $500! and the whole job took 4-1/2 hours! Stay away from this service department unless you have time and money to waste! More
by Real
Employees Worked With
Rafael Amado
November 07, 2024
Everyone at Toyota of Easley was friendly and went the extra mile to satisfy their customers. I. Would recommend them to anyone who looking for a new or used vehicle. Thanks Anthony extra mile to satisfy their customers. I. Would recommend them to anyone who looking for a new or used vehicle. Thanks Anthony More
by sutheranthony
November 07, 2024
This is the one dealership that takes care of the customers, with good attention and advice in every minute of the purchase, I’m happy to be part of Toyota of Easley as a customer. Thank you, Toyota customers, with good attention and advice in every minute of the purchase, I’m happy to be part of Toyota of Easley as a customer. Thank you, Toyota of Easley! More
by Bay50
November 06, 2024
Easily made my appointment online which was followed by ample appointment reminders. The spacious waiting area offers free coffee and bottles of water, three tvs (one is in the children's area), free wi-fi ample appointment reminders. The spacious waiting area offers free coffee and bottles of water, three tvs (one is in the children's area), free wi-fi, clean restrooms, and a Toyota gift/accessories shop. We were quoted an estimated time of one hour and the service was completed within minutes of that time frame. The service tech was friendly and didn't try to sell me a bunch of extra services, which was greatly appreciated and makes me trust them. More
by jenilou33
Employees Worked With
Ryan Maxey
November 06, 2024
The young man, Ryan, in the service department was very helpful! Keep up your excellent work and perfect Customer Service! I really appreciate your followup and doing your best during our visit. helpful! Keep up your excellent work and perfect Customer Service! I really appreciate your followup and doing your best during our visit. More
by Margolina
Employees Worked With
Ryan
