Toyota of Easley | Page 77

Professional and reliable. . of course iits Toyota a great product! My 4Runner has always been serviced at Toyota of Easley and always will. . of course iits Toyota a great product! My 4Runner has always been serviced at Toyota of Easley and always will. More

Everyone was pleasant and courteous. Notified me of completed services and removed plastic and paper from my car. Notified me of completed services and removed plastic and paper from my car. More

Jennifer was super nice and helpful, she made the whole process very smooth and easy. We didn’t know what we were looking for we just knew we wanted it to be Toyota because of their reliability but she was process very smooth and easy. We didn’t know what we were looking for we just knew we wanted it to be Toyota because of their reliability but she was very patient and helped us find the perfect car for us. If in the future we decide to trade-in our car we’ll definitely be choosing her as our sales representative again. 🤗 More

They are very respectful, responsive, and supportive. You can resolve any issue you might have any time as they Val their customers. You can resolve any issue you might have any time as they Val their customers. More

I always have such a nice experience and I trust Toyota of Easley to do a good job and be honest about the work that needs to be done. Rafael is always so helpful and kind. of Easley to do a good job and be honest about the work that needs to be done. Rafael is always so helpful and kind. More

Friendly, courteous staff. Thorough service. Very informative concerning the situation. They could teach other dealers customer service Thorough service. Very informative concerning the situation. They could teach other dealers customer service More

Awesome! !! Best Toyota dealership around. Staff is always helpful and courteous. Only place I take my car !! Best Toyota dealership around. Staff is always helpful and courteous. Only place I take my car More

Everyone was very nice but when you are picking up sometimes you have to wait too long if your adviser is tied up with a customer. I think you need a better system for pick up. It should not take so l sometimes you have to wait too long if your adviser is tied up with a customer. I think you need a better system for pick up. It should not take so long. When you drive in the people greeting does a great job but I do not understand why the advisers all sitting at their desks typing and after a long wait someone will finally ask if they could help you. They need to be more attentive and at least say they will be with you soon. 1 or 2 minutes seems like an hour when no one offers to help. Yor greeter should take you to an adviser instead of you standing and waiting on one of them to help you. Also the adviser needs to say how can I assist you today instead of how can I help you. More

Took my car to Jiffy Lube and they tried for 30 minutes to get my filter off, said it was far to overtightened, after they already drained my oil. The service tech recommended they CUT it off replace it wh to get my filter off, said it was far to overtightened, after they already drained my oil. The service tech recommended they CUT it off replace it which would have taken two hours and $200. I told them no thanks, I will take it to Toyota of Easley. The service tech told me Toyota would charge me a $1000 to fix that because there was no way they could get the filter off, then proceeded to charge me $90 for an incomplete service. I made an appointment that day with Toyota of Easley. Everyone was very professional and extremely cordial from the time I arrived, until I left. The fluids in my truck was changed/topped off in 20 minutes with ZERO issues with oil filter removal. The price for my oil change at Toyota of Easley was cheaper than what I paid at Jiffy Lube for an incomplete service. Will definitely be returning for all services for my vehicle as I was impressed with the staff. Kevin Biddle was my service rep and was an awesome guy. More