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Toyota of Easley
Easley, SC
1,750 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but:
•How do they treat the customer before, during and after the sale?
•How is the service at the service department?
•If I need help from this dealer in the future, can I count on them?
We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale.
We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,750 reviews
Verified Customer
June 20, 2024
Great customer service. Reliable service. Clean shop and excellent communication. Christine was wonderful as always. Reliable service. Clean shop and excellent communication. Christine was wonderful as always. More
by kdempire
June 19, 2024
Since the purchase of my 2023 RAV4 Limited I have had an issue with GPS. I have had the vehicle in multiple times for service and have been able to replicate the issue with the service manager. They still issue with GPS. I have had the vehicle in multiple times for service and have been able to replicate the issue with the service manager. They still claim there is no fix because they are unable to find the fault. Maybe there is no critical failure resulting with an OBD error code but the navigation is unusable. This last time the vehicle was in the shop for 10 days, they test drove less than 2 miles and claim it was not reproducible. I did not hear any updates during the 10 days so I finally called only to determine that nothing was accomplished. I wanted to take the vehicle for a test drive with a technician, he stated that he did not have time. When driving home this time it took less than 3 miles to see the obvious error. More
by Bracke
Employees Worked With
June 19, 2024
I trust this dealership with the maintenance and repair of my car. Everyone there is professional, courteous, and friendly. I am very particular with who services my car. That's why I've gone to Toyota Of of my car. Everyone there is professional, courteous, and friendly. I am very particular with who services my car. That's why I've gone to Toyota Of Easley for the last 7 years and will continue to do so. More
by EDDIEJAYH48
June 19, 2024
I am very pleased with the service. Christine Frye was extremely professional and deserves a reward for her knowledge and friendliness. Christine Frye was extremely professional and deserves a reward for her knowledge and friendliness. More
by JDODDSFLETCHER
Employees Worked With
Christine Frye
June 19, 2024
I have been a customer of Toyota of Easley for many years. They have always been helpful and professional. There service department is the best. years. They have always been helpful and professional. There service department is the best. More
by JFGCOFFEEMAN161648
Employees Worked With
Kevin Biddle
June 18, 2024
Service was impeccable. All questions were answered immediately with no hesitation. It was a very pleasant visit. All questions were answered immediately with no hesitation. It was a very pleasant visit. More
by CADIDO
Employees Worked With
Other Employees :
Young lady at the first counter on the left as your drive in; Blond hair.
June 18, 2024
Had an appointment for 1pm for oil change, tire rotation and balance. Was told 1 hour wait time. Did not leave the dealership until 3:45pm. Services performed were fine, but waiting nearly 3 hours for a c and balance. Was told 1 hour wait time. Did not leave the dealership until 3:45pm. Services performed were fine, but waiting nearly 3 hours for a couple simple services when also told it'd be 1 hour, is not acceptable. More
by wbyrum2
Employees Worked With
Rafael Amado
