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Toyota of El Cajon

El Cajon, CA

4.8
1,334 Reviews
Call Dealership (619) 270-3000
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965 Arnele Avenue

El Cajon, CA

92020

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1,334 Reviews of Toyota of El Cajon

April 25, 2026

John the service manager who helped me was wonderful, I addressed all my concerns, walked me through whatever I needed to do with the Google maps and connection and was overall generally understanding and More

by Elena Totten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Harris assistant service manager
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April 24, 2026

Frank Nelson at Toyota El Cajon on Arnell Street in San Diego area get an A+ in my book! Frank was kind attentive, understanding and patient and listening to my explanation of what my car needed to get fix More

by mscarrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nelson
Report | Print
April 23, 2026

excellent purchasing experience the Sales person John A. explained everything (No surprises). Also the person i worked with in Finance to complete all the paperwork was great. . More

by dougv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales person was John A.... I can't say the last name I believe maybe a European. I can't remember the person i worked with in the Finance dept. but he was also Great
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Apr 24, 2026 -

Toyota of El Cajon responded

Thank you for sharing your awesome feedback about John and our finance team, Doug! We hope you'll consider Toyota of El Cajon for all your future automotive needs.

April 22, 2026

Everything was fine overall I only had one question noticed a sticker put on next service 5000 miles not sure what this is for normally you change oil every 5000 miles. Please send me a email what this More

by birdladyof5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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April 21, 2026

My car work was completed on time the survive tech keep me informed. I have been getting my 4Runner serviced for seven years. More

by atommc007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Nguyen
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Apr 22, 2026 -

Toyota of El Cajon responded

Thank you for your continued trust and loyalty over the past seven years! We truly appreciate your business and look forward to serving you and your Toyota 4Runner for many more years. All the best, Toyota of El Cajon.

April 21, 2026

Muy hamables, y atentos , respondiendo cualquier duda o pregunta que hacemos, y al final feliz More

by Teresaloya03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Padilla , Susan Nguyen
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Apr 22, 2026 -

Toyota of El Cajon responded

Nos alegra leer esto, Teresa! Gracias por las 5 estrellas para Toyota of El Cajon.

April 20, 2026

Erick is always attentive, knowledgeable and amazing to work with at Toyota of El Cajon service desk. More

by LesK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick
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Apr 21, 2026 -

Toyota of El Cajon responded

Hi Les, we appreciate you sharing your feedback about Erick! Thank you for being part of the Toyota of El Cajon family!

April 20, 2026

Excellent service at Toyota of El Cajon! Friendly, helpful and an excellent super clean environment!! Thank you Erick, I’ll be back! More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick
Report | Print
Apr 21, 2026 -

Toyota of El Cajon responded

Hi John, we're glad Erick and the team provided excellent service. Thank you for visiting Toyota of El Cajon. We look forward to welcoming you back!

April 08, 2026

They appear to be selling certified used cars that have never been inspected. Salesman was nice. More

by Mone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert
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Apr 08, 2026 -

Toyota of El Cajon responded

Dear Mone, Thank you for taking the time to share your feedback. We’re glad to hear that your sales associate provided a positive and friendly experience. Our team works hard to make every guest feel welcomed and supported. That said, we’re very sorry to learn about your concerns regarding the vehicle and its inspection. As a family-owned and operated business, we take the quality and certification of our vehicles very seriously, and what you’ve described does not reflect our standards. We would like the opportunity to learn more about what happened and make things right. Please contact me directly at (619) 270-3195 or via email at Lbrewer@toyotaofelcajon.com. (We are unable to pull up your purchase with "Mone".) I am here to help and welcome the chance to gather more details and work with you to turn this situation around. We look forward to hearing from you soon! Very Sincerely, Laura Brewer Guest Relations Manager

Apr 09, 2026 -

Toyota of El Cajon responded

Thank you, Monte, for taking the time to speak with me today. I’m so glad we were able to resolve your concerns regarding the windshield chips to your satisfaction. We truly appreciate your loyalty and the opportunity to continue serving you. We look forward to seeing you again in the future! Best regards, Laura Brewer

April 06, 2026

Simo, our superb service advisor, demonstrates top-tier friendly, knowledgeable, and prompt attention. He responds immediately and always accommodates. More

by drmantell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simo
Report | Print
Apr 07, 2026 -

Toyota of El Cajon responded

We're delighted to hear Simo provided top-notch service! Thank you for choosing Simo and our team here at Toyota of El Cajon. We look forward to assisting you again!

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