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Toyota of El Cajon

El Cajon, CA

4.8
1,214 Reviews
Call Dealership (619) 270-3000
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965 Arnele Avenue

El Cajon, CA

92020

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1,214 Reviews of Toyota of El Cajon

December 04, 2025

Impressive facility with knowledgeable Service Representatives like Jake Martin and vehicle evaluation people like a tire gentleman. They were soft sell with convensing information. We would be g More

by noselett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Martin
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December 03, 2025

Great service. Jonathan was very helpul. They communicate efficiently. The car service was done in good time. Highly recommended. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan,
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December 01, 2025

Very easy price negotiation and sales process all done over email. Helpful and friendly staff. More

by Shenoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Tran 5 stars, Fernando Aguiniga, Kong Nguyen, Tan Nguyen
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November 30, 2025

Dennis was very professional and friendly person, He has very nice personality and quick response to my questions. More

by nadhir shamoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kaminsky, Fernando Aguiniga, Simeon Okosun, Jeff Anderson, Kong Nguyen, Tan Nguyen, Arbie Kenefick, Laura Brewer, Kelly Schwartz, Susan Nguyen
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November 30, 2025

Dealership is clean and staff is super friendly. I definitely recommend this dealership for fast and friendly service. More

by mlwakeley7222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Vuong
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November 30, 2025

Toyota of El cajon is truly amazing. Erick in the service department made my experience one of a kind. He listened to my concerns and explained everything in detail how things would be d More

by Michele Guzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick
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November 29, 2025

I like the costumer service you have n very ni e people who are very friendly More

by Mvelazco2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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November 26, 2025

The worst service ever, ever, NO QUALITY CONTROL, after 60 days the srs warning light was still, was told the workers needed more time More

by mgd675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lance jones
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Dec 02, 2025 -

Toyota of El Cajon responded

Dear mgd675, We are very sorry to hear about your experience, and we sincerely apologize for the frustration and inconvenience this situation has caused. Your feedback is extremely important to us, and we take concerns like this very seriously—especially when it comes to safety-related issues such as the SRS warning light. We would appreciate the opportunity to learn more about what happened so we can investigate this thoroughly and address it with our team. Our goal is to prevent situations like this from happening again, and your comments will help us improve our quality control and communication. If you could please share more details or your preferred contact information, I would be grateful. You may also reach me directly at (619) 270-3195 or Lbrewer@toyotaofelcajon.com . We are truly sorry for your experience and hope to have the chance to make this right. Sincerely, Laura Brewer Guest Relations Manager Toyota of El Cajon

November 25, 2025

“I had my car serviced at Toyota recently and received excellent service. Special thanks to Laith Esam for his professionalism and helpful attitude. He made the whole process smooth and pleasant. Great jo More

by Kamil.nuha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laith Esam
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November 25, 2025

Erick is friendly and helpful. He always goes above and beyond to answer and questions I may have about my 2023 Sienna. I always take my car in to get serviced they have me in and More

by Sjoyner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bensted
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