Toyota of El Cajon
El Cajon, CA
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1,358 Reviews of Toyota of El Cajon
Although I didn't have an appointment on a very busy Memorial Day holiday weekend Toyota El Cajon service team staff got me in and out in a timely manner. Memorial Day holiday weekend Toyota El Cajon service team staff got me in and out in a timely manner. More
Great customer service! Jonathan was my service advisor he answered all my questions. And everyone outside was really helpful. Thank you. Jonathan was my service advisor he answered all my questions. And everyone outside was really helpful. Thank you. More
I had an excellent experience at Toyota El Cajon. LAITH, the maintenance representative who assisted with my vehicle, was one of the greatest and most professional people I have met. He was extremely LAITH, the maintenance representative who assisted with my vehicle, was one of the greatest and most professional people I have met. He was extremely polite, respectful, and magnificent throughout the entire process. His customer service and professionalism truly stood out. Toyota should be proud to have an employee like him on their team. Thank you, LAITH, for the outstanding service! More
Whether you are looking for a new vehicle or need services you can't go wrong with Toyota of El cajon, their staff is friendly, approachable and they listen to your concerns. They are thourough, fair services you can't go wrong with Toyota of El cajon, their staff is friendly, approachable and they listen to your concerns. They are thourough, fair and HONEST when it comes to their customers and have great communication skills. Erick Bensted, a service advisor, has gone well above the standard of excellence in customer service regarding my vehicles service needs and recommendations. He has advised me of time frames between things wearing out and takes the time to explain things in enough detail where I'm never really left with any important questions. He breaks down costs for me and always gives me options on what's most important and what I could hold off on for the time being. I've worked with multiple service advisors in the past at this location and have never had any negative experiences. One really important factor as to why I have been coming back to Toyota of El cajon for so many years is because with their service techs, I have absolutely zero worries of anything being messed with or missing from inside my vehicle. Nothing has ever been stolen! On top of that if they test drive my vehicle to recreate the problem or noise I was experiencing they let me know the whole process that it took with complete transparency. Highly recommended 10 stars if I could! More
I brought my Prius in for a check engine light and routine maintenance and inspection. Assistant Service Manager Laith helped make the process as easy as possible. Once my car was diagnosed he reached routine maintenance and inspection. Assistant Service Manager Laith helped make the process as easy as possible. Once my car was diagnosed he reached out, went over the problem and had my car back to me as quickly as possible. Best of all, no upselling for anything else, which I really appreciated. Definitely ask for Laith when visiting Toyota of El Cajon he doesn't upsell, isn't pushy abd represents Toyota well. More
Would recommend El Cajon Toyota Service department to anyone. Best customer service in San Diego by Far. Come From Chula Vista to get all my Toyotas services done very honest workers. anyone. Best customer service in San Diego by Far. Come From Chula Vista to get all my Toyotas services done very honest workers. More




