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Toyota of El Cajon

El Cajon, CA

4.8
1,228 Reviews
Call Dealership (619) 270-3000
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965 Arnele Avenue

El Cajon, CA

92020

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1,228 Reviews of Toyota of El Cajon

January 06, 2026

Excellent purchase experience with Ross Miran, and the service department with Dennis Vuong has taken great care of my vehicle. More

by nicholas.wilder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Vuong, Ross Miran
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January 02, 2026

Wonderful Experience! Fabulous Van!! Thank you Jesus for Toyota of El Cajon! Both Shawn our salesman and Luis the finance manager were wonderful and very alert and kind t More

by kathysacreddancer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn and Luis
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January 01, 2026

During scheduled maintenance they have you sit in your car until someone comes to you. There are many workers walking, talking and it seems as though they are not helping anyone while the customer just si More

by marconi52
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jan 06, 2026 -

Toyota of El Cajon responded

Hello Marconi52, Thank you for taking the time to share your experience with us. I sincerely apologize for the delay you experienced upon arriving for service. This is not the level of service we strive to provide, and you should never feel overlooked when you come in. Toyota of El Cajon is a family-owned business, and we truly value all feedback. While we are glad to hear your time with the service representative was positive, we understand that the wait begins the moment you pull into the service garage, and this is an area we clearly need to improve. We would genuinely appreciate the opportunity to learn more and make this right. Unfortunately, we are limited as there is no vehicle or contact information included in your review. If you would be willing to reach out, I would welcome the chance to get additional details such as the date and time of your visit so we can look into this further. Please feel free to contact me directly. I am available Monday through Friday from 9:00 a.m. to 6:00 p.m. at (619) 270-3195 or by email at Lbrewer@toyotaofelcajon.com. Thank you again for your valuable feedback. We hope to have the opportunity to restore your confidence in us and provide you with a better experience moving forward. Kind regards, Laura Brewer Guest Relations Manager

January 01, 2026

Very helpful and friendly stuff I would definitely recommend this place for the service your car More

by Adobrynina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tan Nguyen
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January 01, 2026

They are always courteous and helpful. The staff keep me updated on the repairs and are timely in completing my car service!!! More

by baertschi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Vuong
Report | Print
December 31, 2025

It was a very good experience with El Cajon Toyota dealership. I appreciate the service. More

by Hamidullah Adeli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tan Nguyen
Report | Print
December 26, 2025

Dealership clean, very friendly, well-organized, and fully equipped. Full inventory in the parking lot. More

by gilesreyna_82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omed Khoshnaw
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December 25, 2025

Great service ! !! explained everything about the warranty and provided options on how to maximize their service More

by Flare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
erick bensted
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December 22, 2025

Jacob was very professional, friendly, and helpful throughout my service visit. He made the process easy and pleasant. I really appreciate his excellent customer service! More

by robin.job84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
December 22, 2025

Caesar Roman is an absolute asset to Toyota of El Cajon. I would recommend him to everyone I know. More

by david4beatles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caesar Roman
Report | Print
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