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Toyota of El Cajon

El Cajon, CA

4.8
1,423 Reviews

965 Arnele Avenue

El Cajon, CA

92020

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1,423 Reviews of Toyota of El Cajon

April 04, 2026

Laith was very friendly and did an amazing service for my needs in my vehicle. Great service indeed. More

by solam51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laith Esam
Apr 07, 2026 -

Toyota of El Cajon responded

We are glad to hear that Laith has been great to work with. Thanks for choosing Toyota of El Cajon!

April 02, 2026

Mr.Michael Tawil is very helpful and professional in getting this car for me. He always answer my call promptly and always to assist me. Even the refinancing folks were very professional. My experien More

by Charliebalagot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
None
Apr 02, 2026 -

Toyota of El Cajon responded

Thank you for the 5-star review and feedback, Charlie! We will be sure to pass this information along to Michael, and we hope to see you again in the future. Take care! - The Toyota of El Cajon Team

April 01, 2026

I have had great service at Toyota of El Cajon. I appreciate their professionalism and how they explain what needs to be done. A special shout out to Erick B. for his help when I bring my vehicle i More

by naturebymichele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick B.
Apr 02, 2026 -

Toyota of El Cajon responded

Thank you for sharing your excellent experience with Erick B. and the team! We appreciate your support and we look forward to serving you again here at Toyota of El Cajon, Michele!

April 01, 2026

For me, they exceed all aspects of a car dealer in a very demanding area. More

by Socrates Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Aguiniga, Laura Brewer
Apr 02, 2026 -

Toyota of El Cajon responded

Here at Toyota of El Cajon, we are always thankful for positive feedback from our customers. Thank you, Socrates!

April 01, 2026

Dennis at Toyota of El Cajon is one of the best service writers I have ever worked with. my car was done sooner then expected and Dennis took the time to stay in contact and keep me up dated. More

by Rscaviaiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Vuong
Apr 02, 2026 -

Toyota of El Cajon responded

Thank you for sharing your experience with Dennis and our team! We appreciate your business and hope to see you at Toyota of El Cajon again!

April 01, 2026

The service department was bustling with customers and I still received excellent service. Simo was particularly thoughtful in recommending necessary services. All of the support staff were friendly and pro More

by Anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simo Vukotich
Apr 02, 2026 -

Toyota of El Cajon responded

Anita, knowing you had such a positive experience with Simo and our team makes our day! We look forward to seeing you again at Toyota of El Cajon.

April 01, 2026

Ordered a skid plate from toyota of El Cajon and took about 2 and half weeks for it to come in. Came in damage/ scratched and full of black hand prints. I don't know if the skid plate is used or new but More

by vanairmax
Purchase Time
Recommend Dealer
No
Employees Worked With
Tan Nguyen
Apr 02, 2026 -

Toyota of El Cajon responded

Hello Vanairmax, We are very sorry to hear about your experience with your parts order, and we truly appreciate you bringing this to our attention. This is not the standard we strive for, and we take your concerns very seriously. Receiving a part in that condition is understandably frustrating, and we sincerely apologize for the inconvenience and disappointment this has caused. Please know that we will be investigating this further to better understand what may have happened and to help ensure something like this does not occur again in the future. We’re here to help and would very much like the opportunity to make this right. Please reach out to me at your earliest convenience so we can address your concerns directly. I am available Monday through Friday and can be reached on my direct line at (619) 270-3195 or by email at Lbrewer@toyotaofelcajon.com. We look forward to hearing from you and working toward a resolution to your satisfaction. Very Sincerely, Laura Brewer Guest Relations Manager

March 31, 2026

Professional, courteous, knowledgable, & expeditious in their work. Great service provider. Will remain as my primary source for auto repair & maintenance. More

by dougerns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik-service dept
Apr 01, 2026 -

Toyota of El Cajon responded

We're grateful for your feedback, Doug! It's wonderful to hear you felt in capable hands with the Toyota of El Cajon Service Team. Thank you for choosing us as your go-to auto repair and maintenance shop!

March 29, 2026

Great service good people clean place very happy with Toyota El Cajon I like Toyota More

by Missael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nelson
Mar 30, 2026 -

Toyota of El Cajon responded

Missael, thanks so much for the 5-star review of Toyota of El Cajon!

March 27, 2026

The costumer service was amazing. I definitely will recommend this location for any service for your Toyota. especially Dylan he is professional. More

by Mohammed.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Mar 27, 2026 -

Toyota of El Cajon responded

Mohammed, we can't thank you enough for this stellar review of Dylan and the team! Your recommendation means the world to us and we hope to see you back at Toyota of El Cajon in the future. Safe travels!

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