Toyota of El Cajon
El Cajon, CA
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1,256 Reviews of Toyota of El Cajon
I am back...and For Good Reason...Last month I purchased a 2010 Toyota Corolla from Toyota of El Cajon. We are very happy with the vehicle, the people and the service which brings me to why I am back. Right a 2010 Toyota Corolla from Toyota of El Cajon. We are very happy with the vehicle, the people and the service which brings me to why I am back. Right after we got my wife a new vehicle my PT Cruiser was hit in front of my house by a DUI Driver while I slept at 3 in the morning. Needless to say I was now out a vehicle and did not look forward to looking for a new car or dealing with a dealership to get a replacement car. I tried to reach Fernando at Toyota of El Cajon but he was on vacation so I left a message for Natasha, she was not in till 2:00. I took this waiting time to test drive a couple of cars from the competitors...not a fun experience. I wasn't finding what I wanted at the price I was looking for. I immediately knew where I should be and it was now 2:00. I called Toyota of El Cajon and explained my situation to Natasha Lind, excuse me, Natasha Rowles the Finance Manager and much, much more. She forwarded me to Frank Marquez, as Fernando Aguiniga was on vacation. Frank called me and asked what I was looking for, I told him the 3 models I was interested in and he said, "I will have them ready for you when you arrive." To make things short I Leased a 2010 Prius at the price I was asking for and everyone involved reminded me why I called This Toyota dealership first. The ability to listen to My needs and patiently assist me through the car buying experience speaks volume. Frank...Keep on smiling, Natasha...well, just keep doin what you are doin, it works, and I can not forget Jose in service...he defines the word service. Thomas G. UPDATE: Do not let me forget Michelle Candelaria, she is a big part of why I am back. More
Ernesto and all the staff at Toyota of El Cajon are excellent! They helped me get what I wanted, in the car I wanted and the deal done that same night (I came in late). I am very happy with this car bu excellent! They helped me get what I wanted, in the car I wanted and the deal done that same night (I came in late). I am very happy with this car buying experience and will recommend others to thsi dealership, namely Ernesto. More
I visited and spoke to several Toyota Dealerships before contacting El Cajon Toyota. I was interested in a specific color and type of vehicle and made this clear to my telephone contact at this dealership contacting El Cajon Toyota. I was interested in a specific color and type of vehicle and made this clear to my telephone contact at this dealership. He told me that he either had the vehicle that I wanted or was about to get the exact vehicle that I wanted. When I arrived he showed me a similar vehicle to what I wanted and asked if I wanted to drive it. I reiterated that I had already test drove the vehicle elsewhere and only needed to get a specific color and leather package. He asked me to sign a loan application to check my credit rating even before he could deliver the car I wanted. Needless to say we had a total lack of communication and I left immediately....I have never been asked to sign a loan application before agreeing on a purchase. Perhaps this was a gross misunderstanding but I thought I was very clear in presenting my shopping goals. More
Got a very good price and im very happy with my FJ service finance car was very clean I love the Detail they did on it Fernando help me out a lot to get the car I wanted he went the hole nine yards so service finance car was very clean I love the Detail they did on it Fernando help me out a lot to get the car I wanted he went the hole nine yards so I can get the best deal I would recomend Toyota of el Cajon More
The place is great and very clean. The employees are great with their customer service. I feel "at home" when I'm there. They treat you like family. We bought all our three vehicles at Toyota of El great with their customer service. I feel "at home" when I'm there. They treat you like family. We bought all our three vehicles at Toyota of El Cajon. We've been coming back for all our maintenance services there and have been very happy with them. Simo Vukovich is a GREAT Assistant Service Manager to work with! He should be promoted to Service Manager. Thanks for the opportunity to give this feedback. Lydia C. Hendrix July 14, 2010 Wednesday More
Everyone was great, especially Aleks Butov. Very low Everyone was great, especially Aleks Butov. Very low key. No last minute increases or sudden surprises that I have experienced at other dealerships. Everyone was great, especially Aleks Butov. Very low key. No last minute increases or sudden surprises that I have experienced at other dealerships. I had just about given up on buying new and was looking at private party used cars. Thanks for a low stress experience. New Prius owner. More
I can't say enough positive things about the first class employees at this dealership. This is my 3rd Toyota from this dealership and I wouldn't shop anywhere else. I used to live in San Diego, but moved employees at this dealership. This is my 3rd Toyota from this dealership and I wouldn't shop anywhere else. I used to live in San Diego, but moved to Los Angeles a few years ago. I just drove all the way back down from Los Angeles on July 3rd to pick up my new 4Runner and they made it worth the trip down. They truly make car buying a painless experience. Also, if you haven't seen the brand new "Environmentally Conscious" dealership that they built right off the freeway you are missing out; you must go see it for yourself. Toyota of El Cajon is in a class of their own! More
I had a great experience with Rene and all the staff at Toyota of El Cajon. The process of buying a car can be difficult, but I felt like it was a breeze with Rene. He's even followed up with me, althoug Toyota of El Cajon. The process of buying a car can be difficult, but I felt like it was a breeze with Rene. He's even followed up with me, although I've been out of town and hard to get a hold of! I'm finally back to driving my new Prius, and I love it. Thank you to Rene and the others at Toyota of El Cajon for making my car buying experience an enjoyable one! More
Ernesto was very imformative and professional. He answered all of our questions and took us through the purchasing process step by step which made it a pleasureable experience. All of the other emplo answered all of our questions and took us through the purchasing process step by step which made it a pleasureable experience. All of the other employees who helped us with the financing process also were very professional and curteous. I would recommend this dealership to anyone. More
Great Dealership!! Outstanding Customer Service!!! Would definitely recommend them to anyone!! We drove all the way from Orange County because of the great people and service there!!! From the sales Would definitely recommend them to anyone!! We drove all the way from Orange County because of the great people and service there!!! From the sales to the financing department, my wife and I felt like we were treated like family!!! They also had a great kid facility that I kept my 3 year old and 1 year old busy, since buying a car can take some time. More



