Toyota of El Cajon

I have had only great service at this Toyota Dealership. They are respectful, honest and genuine with their customers. This is the thrid Toyota my family ahs purchased from the dealership and we are anticip They are respectful, honest and genuine with their customers. This is the thrid Toyota my family ahs purchased from the dealership and we are anticipating another in the near future. I am appreciative of the caring and thoughtful customer service and representatives on-staff. More

Thanks for asking about my experience at Toyota of El Thanks for asking about my experience at Toyota of El Cajon. I am very impressed with Toyota of El Cajon and feel quite fortunate to have purchase Thanks for asking about my experience at Toyota of El Cajon. I am very impressed with Toyota of El Cajon and feel quite fortunate to have purchased my vehicle from your sales associate, Bryan Williams. And after shopping other dealerships and listening to other salesmen, I feel like I saw many areas where both Toyota of El Cajon and Bryan Williams are distinctive in this business. I spent Saturday afternoon at Mossy Toyota in Pacific Beach. It was my first stop and, for that reason, I had a lot of questions regarding the details of leasing or purchasing a car. While my salesman did his best, I left with more questions than I had when I entered the showroom. When I called back for clarification, I could not reach my initial salesman and ended up talking to a man completely disinterested in what he must had considered a remedial conversation on the topic. He didn't want to talk to me on the phone and continued to say that I needed to come to the showroom to have my questions fully answered. I hung up and knew that I would not go back to that dealership. On Sunday morning, I sat at my computer attempting to do my own research on the topic of leasing a car. I visited the webpage of several San Diego dealerships. In each case, I left my phone number and e-mail address and asked that someone contact me regarding the specific car that I was interested in purchasing or leasing. I believe that Bryan called me within minutes. What I found unique about Bryan was his willingness to talk to me on the phone. I imagine that it is customary to specifically focus on getting a phone contact into the showroom. Bryan's focus was on answering my questions. We spent quite a bit of time talking about lease options and when I hung up from the conversation, I felt that I clearly understood the process. I felt no pressure whatsoever to come into the showroom, just a comfortable invitation from Bryan to visit Toyota of El Cajon if I continued to be interested in the options available to me. As a single woman, I was wary about shopping for a car without a male because actual studies have proven that a male is most often offered a better price on a car than a female is offered. Bryan made me comfortable enough that I e-mailed him and asked if I could come to the showroom on Monday afternoon. During our time together, Bryan and I revisited the details that we talked about on the phone. I was provided documentation on the specific Corolla that I was interested in owning along with the financial options available to me. Bryan also talked to me about the Prius and encouraged me to test drive both vehicles. After my test drives, I was equally impressed with the two vehicles and needed more information and time to think about my choice. I never felt hurried or pressured to come to a decision. Other car salesmen that I talked to seemed only interested in getting my signature on their documents. Bryan gave me the space to make a good decision for me. I enjoyed the tour of your beautiful, new facility. Every department appears well designed for the comfort of your customers. I do not have small children, but I imagine that those who do are thrilled with the play equipment and child-friendly atmosphere. The waiting area for those having service on their cars is spectacular. I did not see anything quite like that in the other dealerships. I love it that you offer a green facility where possible. I'm impressed. I am appreciative of Bryan's patience and professionalism. His efforts on behalf of Toyota of El Cajon not only sold a car, but also sold me on the service department. I live on Point Loma and will happily make the drive to El Cajon for any service necessary on my car. I will recommend Toyota of El Cajon and, specifically, Bryan Williams to anyone shopping for a new car. Sincerely, Jan Johnson More

The fleet manager Rene Wolfe is super helpful and straight with us. He had the best offer up front compared with 4 other dealers' offers. The transition is smooth. He even throw in a carpet floors ma straight with us. He had the best offer up front compared with 4 other dealers' offers. The transition is smooth. He even throw in a carpet floors mat for free. In the end, they did not have the car we were looking for, so that they do a dealer trade and get the car we wanted. The car we got had more package then we originally quoted. But he sticked with original price with us. I would come back and look for him if I am buying my next new car. More

Rudy was a very nice sales representative...he was very friendly...answered all of our questions...took us for a test drive...all with no pressure...which was very important to us...he made us comfortable friendly...answered all of our questions...took us for a test drive...all with no pressure...which was very important to us...he made us comfortable with our decision to purchase the vehicle we bought...he is an asset to toyota...there should be more people like him...thank you...randy and lisa smith More

Our lease was almost up on our Tacoma and Toyota of El Cajon made us a very fail loan for the balance on our truck. The whole process was seamles as our previous loan was with Toyota Financial and we real Cajon made us a very fail loan for the balance on our truck. The whole process was seamles as our previous loan was with Toyota Financial and we really like thier customer service. Our family has been doing buisness with Toyota of El Cajon for years and will continue to do so. More

I had an outstanding purchase experience at Toyota of El Cajon. The salesman, Rene Wolfe, worked with me to understand exactly what I wanted and to see that my vehicle contained those features. The pric Cajon. The salesman, Rene Wolfe, worked with me to understand exactly what I wanted and to see that my vehicle contained those features. The price was competitive, and tedious paperwork was kept to a minimum. Rene, went out of his way -- both before and after the purchase -- to answer my questions and ensure that I was satisfied. Although I viewed the purchase of a car with apprehension, the entire event was pleasant and stress free. I strongly endorse Toyota of El Cajon. More

I had a great experience at this dealership. Nestor really listened to my needs, allowed me to look at the cars that I was interested in, not the ones HE wanted to sell to me. It was very low pressure really listened to my needs, allowed me to look at the cars that I was interested in, not the ones HE wanted to sell to me. It was very low pressure, and low key. Tosh, in the Finance Dept. went over everything, in detail, and answered all my questions. I paid a very fair price for the car that I wanted, I recieved the financing I wanted, and I enjoyed the experience with the entire staff.I would highly reccommend this dealership to anyone. More

I HAD A GREAT EXPERIENCE, EVERYONE IS VERY FRIENDLY SPECIALLY THE SALESMAN, WHEN I ARRIVED TO THE DEALER I HAD THAT FEELING THAT YOU WANT TO WORK WITH THEM AND MAKE SOME BUSINESS, I FELT LIKE A VIP CUS SPECIALLY THE SALESMAN, WHEN I ARRIVED TO THE DEALER I HAD THAT FEELING THAT YOU WANT TO WORK WITH THEM AND MAKE SOME BUSINESS, I FELT LIKE A VIP CUSTOMER WHEN I WAS DEALING WITH THEM, THEY ALWAYS TRIED TO GET ME THE BEST DEAL AND LOOKING FORWARD TO SATISFIED THE CUSTOMER. More

I'M HAPPY FOR THE 4RUNNER LTD I BOUGHT, THEY GAVE ME A GOOD DEAL ON IT AND WE WORKED VERY FRIENDLY DURING THE PROCESS,ERNESTO ALWAYS TREATED US LIKE VIP CUSTOMERS,IT FEEL GOOD THAT THE DEALER'S EMPLOYEE A GOOD DEAL ON IT AND WE WORKED VERY FRIENDLY DURING THE PROCESS,ERNESTO ALWAYS TREATED US LIKE VIP CUSTOMERS,IT FEEL GOOD THAT THE DEALER'S EMPLOYEE ALWAYS TRY TO KEEP THAT RELATIONSHIP WITH THEIR CUSTOMERS,I THANKS EVERYBODY(SALES DEPT,MANAGER DEPT,FINANCIAL DEPT) WHO WAS INVOLVED IN THIS PURCHASED FOR GIVING US THE CAR WE WHERE LOOKING FOR OUR FAMILY. THANK YOU, I LIKE BEEN TOYOTA CUSTOMER. More

Although buying a car is one of the hardest things my wife and I have to do. Mr. Livingston, his supervisor Habib and the general manager, were all very courteous, polite, and professional. They made us wife and I have to do. Mr. Livingston, his supervisor Habib and the general manager, were all very courteous, polite, and professional. They made us fee comfortable aand not pressured at all times. We would not hesitate to return to this dealership. More