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Toyota of El Cajon

El Cajon, CA

4.8
1,423 Reviews

965 Arnele Avenue

El Cajon, CA

92020

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1,423 Reviews of Toyota of El Cajon

January 21, 2026

I had an excellent experience with the dealership’s service department. The staff was professional, knowledgeable, and kept me informed throughout the maintenance process. More

by jienzheng02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nelson
Jan 22, 2026 -

Toyota of El Cajon responded

We love to see this five-star review! Thank you for choosing Toyota of El Cajon and for sharing your support of our team.

January 20, 2026

My first time at the dealership and my appointment was nice & simple. Jonathan my service advisor kept me informed on everything. More

by Pelly487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Barrett
Jan 21, 2026 -

Toyota of El Cajon responded

We're happy you had a smooth and informative experience with Jonathan! Thank you for choosing Toyota of El Cajon. We look forward to seeing you again, Pelly!

January 20, 2026

Got me in on short notice, did the 15,000 mile service plus a recall in 4 hours while Inworked away in waiting area. More

by dlong10707
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jacob
Jan 21, 2026 -

Toyota of El Cajon responded

We love to hear from you! Thanks for sharing this positive feedback about our efficient service team at Toyota of El Cajon. See you next time!

January 19, 2026

Excellent service each and every time I visit I will recommend them to anyone at any time More

by jackedagain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans in sales, Frank & Jake in the service department
Jan 20, 2026 -

Toyota of El Cajon responded

Thank you for stopping by to leave Toyota of El Cajon a wonderful review!

January 17, 2026

Excellent customer service department. Quick service and attention to vehicle issues . Good customer relations and communication in regards to resolving vehicle issues and explaining what More

by nicko200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept Frank Nelson
Jan 19, 2026 -

Toyota of El Cajon responded

Thank you for the rave review of Frank and the team, Nick! We are grateful for your business and we hope to serve you again at Toyota of El Cajon. Take care!

January 16, 2026

They are very accommodating when my car needs service and continually keep me updated during servicing. More

by dlmckelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Schwartz, Susan Nguyen
Jan 19, 2026 -

Toyota of El Cajon responded

Thank you for sharing your feedback about our accommodating service team! Our staff at Toyota of El Cajon will be grateful to hear it.

January 15, 2026

Greeted me upon arrival and car was ready before I expected!!! Love my service advisor-Simo! More

by denise
Recommend Dealer
Yes
Employees Worked With
Simo
January 14, 2026

Service is always great at El Cajon Toyota. . Eric Bensted is top notch and provides great service advice. More

by kasekev
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Eric Bensted
January 14, 2026

Jose Vega has the best customer service he is patient and professional makes my visit stress free More

by Darlenep3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vega
January 14, 2026

I regularly take my Tacoma to Toyota of El Cajon for routine service or repairs. They have been honest and helpful without pressuring me into unnecessary work. More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bensted
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