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Toyota of El Cajon

El Cajon, CA

4.8
1,358 Reviews

965 Arnele Avenue

El Cajon, CA

92020

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1,359 Reviews of Toyota of El Cajon

May 17, 2026

Would recommend El Cajon Toyota Service department to anyone. Best customer service in San Diego by Far. Come From Chula Vista to get all my Toyotas services done very honest workers. More

by A&A Rubalcaba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laith
May 18, 2026 -

Toyota of El Cajon responded

Thanks for making the trip to see us from Chula Vista! Your recommendation and kind words mean so much to our team. See you next time at Toyota of El Cajon!

May 17, 2026

Very professional n kind in our visit Keep up the good work in the service department Thank you More

by Renesotullo123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Schwartz
May 18, 2026 -

Toyota of El Cajon responded

We couldn't ask for a better review of Toyota of El Cajon. Thanks so much, Renes!

May 16, 2026

Dennis Wong helped with the sunpit pre approval. And Jake finalized everything else. Great experience. More

by matthewpineda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Wong, Jake
May 18, 2026 -

Toyota of El Cajon responded

Hello, Matthew! We love to hear that you had such a successful experience with Dennis and Jake. Thank you for choosing Toyota of El Cajon and for your business!

May 16, 2026

It was a pleasant and timely visit we really appreciate there good maintenance time in service and would definitely recommend this dealership service department to all our family and friends who drive Toyo More

by hillmarcelmars0266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kaminsky, Fernando Aguiniga, Simeon Okosun, Jeff Anderson, Kong Nguyen, Tan Nguyen, Arbie Kenefick, Laura Brewer, Kelly Schwartz, Susan Nguyen
May 18, 2026 -

Toyota of El Cajon responded

Thank you for sharing your experience with our service team! We appreciate your recommendation and hope to welcome you back to Toyota of El Cajon next time, Marcel!

May 16, 2026

LAITH was very caring and concerned about the oil change and the recall. Thank you, LAITH. More

by twalsh82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Schwartz
May 18, 2026 -

Toyota of El Cajon responded

We couldn't ask for a better review of Toyota of El Cajon. Thanks so much for sharing your experience with Laith!

May 15, 2026

Have always had great service from Toyota of El cajon ,Johnathan was great. I will go. Back. More

by deiberttm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kong Nguyen, Susan Nguyen
May 18, 2026 -

Toyota of El Cajon responded

Thank you for the great review. We look forward to seeing you again at Toyota of El Cajon! Johnathan will appreciate your praise.

May 13, 2026

BEWARE! DO NOT BUY FROM THIS DEALERSHIP! of purchasing a vehicle from this dealership! They sold me a car with a 10% battery life and bad brakes which viol More

by Dominique
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert, Sadi
May 14, 2026 -

Toyota of El Cajon responded

Dear Dominique, We are deeply concerned to read about your experience and sincerely apologize for the frustration and stress this situation has caused you. At Toyota of El Cajon, we take allegations regarding vehicle safety and customer care extremely seriously, and we want you to know that your concerns are not being dismissed. As a family owned and operated dealership, we value every customer relationship and are committed to doing the right thing. Our General Manager is personally involved so we can fully review the details of your experience, understand exactly what occurred, and work toward an appropriate resolution. We truly want the opportunity to turn this around and restore your confidence in our dealership. Please contact me directly at (619) 270-3195 so I can gather all the details and assist you personally. I am available Monday through Thursday from 9:00 AM to 5:30 PM. You may also reach me by email at Lbrewer@toyotaofelcajon.com. We appreciate you bringing this to our attention and sincerely hope to speak with you soon. Respectfully, Laura Brewer Guest Relations Manager

May 10, 2026

I bought my 2026 Corolla Cross on the 12th of January 2026. From that day to present, I have been treated in a stellar manner. Especially from Mr Hulsey who has excellent comm skills.and knows customs an More

by jamjab2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dyla Hulsey. Stellar Service. El Cajon Toyota.
May 11, 2026 -

Toyota of El Cajon responded

Thank you for choosing Toyota of El Cajon and for sharing your experience! We're glad to hear that Mr. Hulsey has provided stellar service. Enjoy your new 2026 Toyota Corolla Cross!

May 10, 2026

Good experience service was fast and great. Service agents were great. That is it thanks More

by betsandal
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
May 11, 2026 -

Toyota of El Cajon responded

Thanks so much for the 5-star review of Toyota of El Cajon!

May 09, 2026

This review is based on two services with this dealer. The dealership is clean and comfortable. Every staff member with whom I interacted was courtesy and helpful. It didn’t take long to get checked in af More

by linasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
May 11, 2026 -

Toyota of El Cajon responded

Thank you for sharing your feedback Lina! We are thrilled that your experiences at Toyota of El Cajon have been smooth and pleasant. We look forward to serving you again!