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Toyota of El Cajon

El Cajon, CA

4.8
1,423 Reviews

965 Arnele Avenue

El Cajon, CA

92020

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1,423 Reviews of Toyota of El Cajon

January 14, 2026

I have been going to El Cajon Toyota for 20+ years and highly recommend them. I went in late afternoon last Friday to get new wheel locks. I worked with Jake (Jacob) for the first time and he had them i More

by Tracipaul3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
January 13, 2026

I got an oil change. Leonard Cervantes was my mechanic. They did everything so fast. Even rotated my tires.I wish I wasn't aware I needed. The price was amazing and the s More

by deestar4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Cervantes , Gary Kaminsky, Fernando Aguiniga, Simeon Okosun, Jeff Anderson, Kong Nguyen, Tan Nguyen, Arbie Kenefick, Laura Brewer, Kelly Schwartz, Susan Nguyen
January 11, 2026

Happy they were open on Saturday. Interacted with 3 service people. From the young man that received me, then Nick and Erick they all gave me prompt, caring, friendly and knolwledgeab More

by bernalara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick, Nick, Mechanic name?, young man at arrival and departure., Kelly Schwartz, Susan Nguyen
January 11, 2026

Simo was very helpful and kept me informed of the progress. He helped me get answers to questions I had More

by connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Nguyen
January 10, 2026

Friendly, courteous staff. Kept me informed of progress, had car ready at the promised time. More

by Randfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon
January 06, 2026

Excellent purchase experience with Ross Miran, and the service department with Dennis Vuong has taken great care of my vehicle. More

by nicholas.wilder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Vuong, Ross Miran
January 02, 2026

Wonderful Experience! Fabulous Van!! Thank you Jesus for Toyota of El Cajon! Both Shawn our salesman and Luis the finance manager were wonderful and very alert and kind t More

by kathysacreddancer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn and Luis
January 01, 2026

Very helpful and friendly stuff I would definitely recommend this place for the service your car More

by Adobrynina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tan Nguyen
January 01, 2026

During scheduled maintenance they have you sit in your car until someone comes to you. There are many workers walking, talking and it seems as though they are not helping anyone while the customer just si More

by marconi52
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 06, 2026 -

Toyota of El Cajon responded

Hello Marconi52, Thank you for taking the time to share your experience with us. I sincerely apologize for the delay you experienced upon arriving for service. This is not the level of service we strive to provide, and you should never feel overlooked when you come in. Toyota of El Cajon is a family-owned business, and we truly value all feedback. While we are glad to hear your time with the service representative was positive, we understand that the wait begins the moment you pull into the service garage, and this is an area we clearly need to improve. We would genuinely appreciate the opportunity to learn more and make this right. Unfortunately, we are limited as there is no vehicle or contact information included in your review. If you would be willing to reach out, I would welcome the chance to get additional details such as the date and time of your visit so we can look into this further. Please feel free to contact me directly. I am available Monday through Friday from 9:00 a.m. to 6:00 p.m. at (619) 270-3195 or by email at Lbrewer@toyotaofelcajon.com. Thank you again for your valuable feedback. We hope to have the opportunity to restore your confidence in us and provide you with a better experience moving forward. Kind regards, Laura Brewer Guest Relations Manager

January 01, 2026

They are always courteous and helpful. The staff keep me updated on the repairs and are timely in completing my car service!!! More

by baertschi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Vuong
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