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Toyota of El Cajon
El Cajon, CA
1,105 Reviews
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1,105 Reviews of Toyota of El Cajon
April 06, 2021
My service request included a regular service plus a variety of special requests for attention to different items. Simo noted every item and as a result they all got done in one visit. He explained the variety of special requests for attention to different items. Simo noted every item and as a result they all got done in one visit. He explained the work to be done very well. I felt very assured that other, unnecessary items, weren't being added to the ticket, while at the same time the things I wanted looked at and addressed were handled. Communication was good. More
by trailhappy
Employees Worked With
Simo
April 05, 2021
Gio was great to work with. This is my second leasing from him., my friend bought my 2018 lease and Gio took care of the too. He is a plus for your company. Dina the receptionist was also very helpful to from him., my friend bought my 2018 lease and Gio took care of the too. He is a plus for your company. Dina the receptionist was also very helpful to me. Very friendly and professional . I love my car. More
by nycruth
Employees Worked With
Tan Nguyen
April 05, 2021
Our sales person, Vincent Adanri was very helpful in finding the exact car we wanted. We will recommend him to others looking for a Toyota. finding the exact car we wanted. We will recommend him to others looking for a Toyota. More
by donv26
Employees Worked With
Vincent Adanri, Freddy
March 30, 2021
They took very good care of me they were very quick and very easy to deal with and the price was fair will always go back to Toyota of El Cajon for my service on my very easy to deal with and the price was fair will always go back to Toyota of El Cajon for my service on my More
by mmdarr
Employees Worked With
Larry cook, Susan Nguyen
March 28, 2021
Simo is explained everything in a very professional and understandable way. My vehicle was ready when promised. The service center is clean and well organized understandable way. My vehicle was ready when promised. The service center is clean and well organized More
by Bpfohl
Employees Worked With
Simo
March 26, 2021
Shawn Kelly provides excellent service! Shawn Kelly provides excellent service! Shawn Kelly provides excellent service! Shawn Kelly provides excellent service! Shawn Kelly provides excellent service provides excellent service! Shawn Kelly provides excellent service! Shawn Kelly provides excellent service! Shawn Kelly provides excellent service! More
by Sherry
Employees Worked With
Shawn Kelly
March 25, 2021
My wife and I took our Prius that we purchased new at Toyota of El Cajon. We worked with Taylor on getting our 60k service. He advised us he there wouldn’t be a charge since we were advised by a previo Toyota of El Cajon. We worked with Taylor on getting our 60k service. He advised us he there wouldn’t be a charge since we were advised by a previous service manager that our service was extended due to COVID. I asked Taylor if they could change the oil and if there would be any charge. Taylor said there wouldn’t be any charge even though it was on on paperwork as we dropped off the car. Taylor assured us that the invoice would be zeroed out when we picked up the next day. My wife picked up the car and was charged $69 for the oil change. Taylor denied saying the oil change would not be charged. I feel like the customer service in service has gotten worse since COVID began. We have been loyal customers at your dealership for over 10 years and have purchased several cars and the most recent purchase was December of 2020. I am seriously thinking about going to another Toyota dealer for service of our three Toyota’s. More
by aoneill3
Employees Worked With
Taylor in Service
March 25, 2021
Simo was so helpful and nice. Thank you to the mechanics too. My car feels like new again. So helpful. Having the warranty really made a difference. too. My car feels like new again. So helpful. Having the warranty really made a difference. More
by Rmassey4
Employees Worked With
Simo, Kelly Schwartz, Susan Nguyen
