Toyota of El Cajon

I always feel confident bringing my Prius to Toyota El Cajon. Lance and James are fantastic. I always get a great preview of work to be done and competitive prices Cajon. Lance and James are fantastic. I always get a great preview of work to be done and competitive prices More

This visit was excellent!!....the service department staff provided excellent customer service. We have always had good experiences with the Service Center at El Cajon Toyota since our first RAV4 purcha staff provided excellent customer service. We have always had good experiences with the Service Center at El Cajon Toyota since our first RAV4 purchase in 2013. We always feel confident bringing our RAV4 to Toyota El Cajon and wouldn't bring our vehicle to any other dealer for service. I always get a great preview of work to be done and competitive prices to keep our vehicle in perfect operating condition. Thank you! More

In the past, purchasing a car has been an extremely stressful experience and is something my family does not look forward to doing. However, finding the right car at this dealership was easy with the h stressful experience and is something my family does not look forward to doing. However, finding the right car at this dealership was easy with the help of the salesman that assisted us. John Zimmerman was truly a light in the dark in this process. His no-pressure attitude, relatability, and persona were a blessing to have in a stressful experience like this. If you do end up going to Toyota of El Cajon to purchase or even just look at a vehicle, ask for John and I guarantee you will be satisfied with your experience. More

This place has changed so much over the years! The service is horrible and is an absolute scam. Stay away from Toyota. They are not doing good business and they will try to scam you. I had my Toyota H service is horrible and is an absolute scam. Stay away from Toyota. They are not doing good business and they will try to scam you. I had my Toyota Highlander for 13 years, never had an accident, total miles are 140k and I have taken it to Toyota for the past 13 years! Last year I started having issues for the first time, several lights were on and Took it to Toyota service to fix. They told me the diagnose was going to be $77 and that amount would go towards the fix if I decided to go ahead once they provide the total cost of fixing. It turned out, they couldn't fix the car, but they decided to still change the oil and rotate the tires and since the mechanic took longer to diagnosed the car, they ended up charging me $500! And all I got was oil change. This year got even worse, I had to bring my car one more time because I couldn't pass the smog test. I was very specific that all was needed was the outlined issues that the smog test mechanic pointed out. Same story. $77 for the diagnosis, going towards the fix once they told me the total amount if I approve it. And of course, the mexhanic spend extra time just figuring out, they call me with the huge estimate to fix of $900 but I accept since I just want the car fixed so I can move on. The next thing I hear is that they got confused and found it was something else and just like magic, the number goes from $900 to $4000!!! to be able to fix and pass the smog test. I can't pay that much so I went back to pick the car up, and now they want to charge $600 for nothing, just the time that took an incompetent mechanic to diagnose and all their mistakes they made. Why they even tell you the diagnose is $77 in the first place? This seems to be their game, very dishonest dealership and their cars are not what I was told in terms of quality either. I had only 140k miles and now is a total loss since they can't fix the smog issue and I can't drive it. Stay away from Toyota! More

We had a great buying experience with John Zimmerman. John went above and beyond to make sure we were completely satisfied even after we bought the car. John kept in full communication with us every ste John went above and beyond to make sure we were completely satisfied even after we bought the car. John kept in full communication with us every step of the way to make sure we received the items we requested that were missing from the car were received. John was AWESOME! More

Amazing service from Najib Ahrari. I’ve been going to him for all my car needs, great service and very kind. Very pleased with my car purchase from him. for all my car needs, great service and very kind. Very pleased with my car purchase from him. More

Everyone at this location was very helpful. Excellent customer service! Everyone Provided the best customer service I ever had at a dealership. would highly recommend this location. customer service! Everyone Provided the best customer service I ever had at a dealership. would highly recommend this location. More

Service was great time waiting was a little less time than was told. Discussed in detail what going to be done with car. Great service than was told. Discussed in detail what going to be done with car. Great service More

Always Honest Only spent 1 1/2 hours in my general service appointment Gratefully, my car is performing well and only the routine maintenance is required. But hav Only spent 1 1/2 hours in my general service appointment Gratefully, my car is performing well and only the routine maintenance is required. But having had this dealership service some rather serious technology problems with it in the past, I am confident they are competent and honest to service it now. The agents and staff have been very nice and helpful. More

I Love My Toyota C-HR "TRD" Edition & Could Not Be Happier! My recent experience at Toyota of El Cajon validated why I made the right decision in choosing Toyota of El Cajon not only as the place where I bought My recent experience at Toyota of El Cajon validated why I made the right decision in choosing Toyota of El Cajon not only as the place where I bought my car but why it is the place where I choose to have my Toyota serviced. Simo and his team at Toyota of El Cajon helped me to realize my dream of having my own Toyota C-HR "TRD" Edition. I bought the TRD Air Intake Kit and the TRD Lowering Springs at Toyota of El Cajon for my C-HR. I was able to install the Air Intake Kit myself but the instillation of the Lowering Springs was something I was not able to do. Simo was able to work with me and help me have my TRD Lowering Springs installed and I could not be any happier. Great service from beginning to end. Thank you Simo and the team of Toyota of El Cajon! My Toyota C-HR "TRD" Edition looks amazing and is everything I wanted it to be. It also helps that Simo is also a car guy and could appreciate the modifications and genuinely share in my excitement after the job was done. Does not get any better than this! More