Toyota of El Cajon

Great Service and Great Cars I am very pleased with the personal attention, as well as the interest shown regarding my needs. Toyota sales agents exceeded my expectations as the I am very pleased with the personal attention, as well as the interest shown regarding my needs. Toyota sales agents exceeded my expectations as they worked with me responding with patience and expertise to all my questions and doubts. As a new owner of two beautiful automobiles I fully recommend Toyota of El Cajon. More

Good experiences with both sales and service. We got a very good deal when we purchased our Highlander here (thank you Ross Miran) I always get the car serviced here, and the work has always be We got a very good deal when we purchased our Highlander here (thank you Ross Miran) I always get the car serviced here, and the work has always been great. This latest experience was somewhat of a problem, however. The day after the service, the brand new battery died, and I had to have the car towed back to Toyota of E. C (paid for by Toyota). Apparently, a cable running to the alternator had gotten disconnected during the service, and was not re-connected. Therefore, there was no charge going to the battery. This had to have happened during the servicing, since a battery would not have lasted long without charging. The brand new one only lasted less than 24 hours before running down. Josh, the service writer, was excellent, and handled the problem very professionally. This has been the only negative experience hedre, and I am looking forward to doing business here in the future. More

customer service Enjoy coming to El Cajon Toyota to have my van serviced. They have a clean spacious customer lounge and I like their new hi-tech coffee machine. My Enjoy coming to El Cajon Toyota to have my van serviced. They have a clean spacious customer lounge and I like their new hi-tech coffee machine. My service adviser Simo V always provide "outstanding customer service"! More

Good Customer Service I have always been pleased with the service that I have had completed at Toyota of El Cajon. Making an appointment ahead of time is key. Usually I p I have always been pleased with the service that I have had completed at Toyota of El Cajon. Making an appointment ahead of time is key. Usually I prefer to wait for my car. Just easier for me. The waiting area is large, clean and the chairs are comfortable. I will continue to take my Toyota to this dealer for maintenance. More

Always honest and always excellent It’s absolutely worth driving a few extra miles to get this level of excellent customer service. The Service Dept has convenient scheduling options, g It’s absolutely worth driving a few extra miles to get this level of excellent customer service. The Service Dept has convenient scheduling options, gives clear, honest recommendations on what you need now and what you might need later. No upswell pressure and good prices. Plus, they have a great waiting lounge with WiFi, TVs, coffee, water, etc. More

Service Department is the Best - Ask for Lance! We have 3 Toyotas in our family all purchased from Toyota at El Cajon and had 2 Toyotas previously, all serviced by Lance (mainly) in the Service Depa We have 3 Toyotas in our family all purchased from Toyota at El Cajon and had 2 Toyotas previously, all serviced by Lance (mainly) in the Service Department. He (and they) are really the best. They give us good and fair pricing. I really feel that Lance cares about our family. I've been to other dealerships where I not only felt cheated but caught them red-handed doing so (I'm looking at you, Ford of Escondido and several privately-owned shops). You won't ever feel that way at Toyota of El Cajon. They really are that good. Especially Lance!!!! My only caution is don't buy the Toyota Care (prepaid scheduled maintenance) that they'll push on you when you buy a new car. Do the math using the free maintenances you will receive and you'll see you won't come out ahead if you buy it. (I didn't.) More

Quality Business The service here is great. Right off the bat I am greeted and taken care of by the thoughtful porters who make sure all my questions are answered. My The service here is great. Right off the bat I am greeted and taken care of by the thoughtful porters who make sure all my questions are answered. My go-to service advisor is Eliseo and I recommend him to absolutely EVERYONE who wants an honest, fair, and genuine individual. He is a great guy and most importantly he takes care of all my service needs punctually, and also is a great person to have a conversation with. Eliseo and the lot porters are what keep me coming back to this place. More

Great Service Department I work with Lance and he is great! They also have a wonderful waiting room!! They get the work done fast and are very thorough. I work with Lance and he is great! They also have a wonderful waiting room!! They get the work done fast and are very thorough. More

First time visit Quick and easy. Did an inspection and didn’t sell me stuff that wasn’t necessary. My first time at El Cajon Toyota and it a nice facility. Great custo Quick and easy. Did an inspection and didn’t sell me stuff that wasn’t necessary. My first time at El Cajon Toyota and it a nice facility. Great customer service. More

Professional quality service Professional Quality service given with customer service as a priority . Friendly staff that completely explained the service required from my vehi Professional Quality service given with customer service as a priority . Friendly staff that completely explained the service required from my vehicle. Additional work required was scheduled to accommodate my work schedule More