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Toyota of El Cajon

El Cajon, CA

4.8
1,423 Reviews
Call Dealership (619) 270-3000
View Awards

965 Arnele Avenue

El Cajon, CA

92020

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1,423 Reviews of Toyota of El Cajon

June 03, 2026

Excellent service. Johnathan my service writer was great and very personable. He was upfront about the cost of my services. More

by Djwatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Print
Jun 03, 2026 -

Toyota of El Cajon responded

We’re glad to hear Johnathan made your experience great with transparent and personable service. Thank you for choosing Toyota of El Cajon! We look forward to your next visit!

June 02, 2026

I went for 60thousand miles maintenance service also i requested to check low tire aie gage and light on engine but only done for tire air and diagnostic check of engine. Maintenance service was not done. More

by akikowyatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob
Print
Jun 02, 2026 -

Toyota of El Cajon responded

Thank you for sharing your feedback. We sincerely apologize for your experience and for any confusion regarding the services performed during your visit. We understand your concern, especially if you requested a 60,000-mile maintenance service and feel that it was not completed as expected. We would appreciate the opportunity to learn more about what occurred and gather the vehicle information so that we can investigate this matter further and review your visit in detail. Please contact me directly at (619) 270-3195 or by email at Lbrewer@toyotaofelcajon.com at your convenience. I look forward to hearing from you and working toward a resolution that makes this a better experience. Sincerely, Laura Brewer Guest Relations Manager Toyota of El Cajon

June 01, 2026

Thank you Ian for your service and walking me through this process and helping me to get my perfect car! More

by Elizabeth L.L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo
Print
Jun 02, 2026 -

Toyota of El Cajon responded

Hi Elizabeth, we are elated to hear that Ian made your car-buying experience smooth and enjoyable. Thank you for choosing Toyota of El Cajon. Congratulations on your new car!

June 01, 2026

Jose Luis the services representative was friendly, professional and efficient. I brought my Tacoma in for service and the whole process was very smooth and finished in a timely manner. More

by bryanrross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Luis
Print
Jun 01, 2026 -

Toyota of El Cajon responded

Bryan, we’re glad to hear you had such a smooth experience with Jose Luis and the team! Thank you for choosing Toyota of El Cajon and for sharing your support. Drive safe!

May 31, 2026

Great customer service with Jake at Toyota of El Cajon. Way to go Jake, much appreciated More

by marcia.stamper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Murray
Print
Jun 02, 2026 -

Toyota of El Cajon responded

Marcia, thanks for the shoutout to Jake! We appreciate your support here at Toyota of El Cajon.

May 28, 2026

“Excellent service, friendly staff, and quick repair. Erick was professional, helpful, and kept me updated throughout.” More

by GETE Duguma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick
Print
May 28, 2026 -

Toyota of El Cajon responded

Thank you for your excellent review of Erick and the team! We appreciate your business and look forward to seeing you again at Toyota of El Cajon. Safe travels!

May 27, 2026

My Service Advisor was very helpful & got me through this process quickly. It was painless! More

by stairs-bundles2b
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Nguyen
Print
May 27, 2026 -

Toyota of El Cajon responded

Thanks so much for the awesome review of the Toyota of El Cajon team!

May 24, 2026

my visit was very satisfied. And they provide me the total report about my car. I appreciate their work with me. More

by Sameer Shaba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Schwartz, Susan Nguyen
Print
May 26, 2026 -

Toyota of El Cajon responded

Sameer, thank you for your fantastic review of our Toyota of El Cajon team. See you next time!

May 24, 2026

Although I didn't have an appointment on a very busy Memorial Day holiday weekend Toyota El Cajon service team staff got me in and out in a timely manner. More

by meekseason003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Print
May 26, 2026 -

Toyota of El Cajon responded

We’re so pleased our team could assist you quickly during the busy holiday weekend! Thank you for choosing Toyota of El Cajon. We hope to see you again soon!

May 24, 2026

Great customer service! Jonathan was my service advisor he answered all my questions. And everyone outside was really helpful. Thank you. More

by Mary.Butrus
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Print
May 26, 2026 -

Toyota of El Cajon responded

Mary, we're pleased to hear Jonathan and our team provided excellent assistance! Thank you for choosing Toyota of El Cajon. Safe travels!

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