Toyota of El Cajon

I had an excellent experience at Toyota El Cajon. LAITH, the maintenance representative who assisted with my vehicle, was one of the greatest and most professional people I have met. He was extremely LAITH, the maintenance representative who assisted with my vehicle, was one of the greatest and most professional people I have met. He was extremely polite, respectful, and magnificent throughout the entire process. His customer service and professionalism truly stood out. Toyota should be proud to have an employee like him on their team. Thank you, LAITH, for the outstanding service! More

Whether you are looking for a new vehicle or need services you can't go wrong with Toyota of El cajon, their staff is friendly, approachable and they listen to your concerns. They are thourough, fair services you can't go wrong with Toyota of El cajon, their staff is friendly, approachable and they listen to your concerns. They are thourough, fair and HONEST when it comes to their customers and have great communication skills. Erick Bensted, a service advisor, has gone well above the standard of excellence in customer service regarding my vehicles service needs and recommendations. He has advised me of time frames between things wearing out and takes the time to explain things in enough detail where I'm never really left with any important questions. He breaks down costs for me and always gives me options on what's most important and what I could hold off on for the time being. I've worked with multiple service advisors in the past at this location and have never had any negative experiences. One really important factor as to why I have been coming back to Toyota of El cajon for so many years is because with their service techs, I have absolutely zero worries of anything being messed with or missing from inside my vehicle. Nothing has ever been stolen! On top of that if they test drive my vehicle to recreate the problem or noise I was experiencing they let me know the whole process that it took with complete transparency. Highly recommended 10 stars if I could! More

I brought my Prius in for a check engine light and routine maintenance and inspection. Assistant Service Manager Laith helped make the process as easy as possible. Once my car was diagnosed he reached routine maintenance and inspection. Assistant Service Manager Laith helped make the process as easy as possible. Once my car was diagnosed he reached out, went over the problem and had my car back to me as quickly as possible. Best of all, no upselling for anything else, which I really appreciated. Definitely ask for Laith when visiting Toyota of El Cajon he doesn't upsell, isn't pushy abd represents Toyota well. More

Thank you all for helping me at Toyota your customer service was great today and you always help me service was great today and you always help me More

Would recommend El Cajon Toyota Service department to anyone. Best customer service in San Diego by Far. Come From Chula Vista to get all my Toyotas services done very honest workers. anyone. Best customer service in San Diego by Far. Come From Chula Vista to get all my Toyotas services done very honest workers. More

Very professional n kind in our visit Keep up the good work in the service department Thank you work in the service department Thank you More

Dennis Wong helped with the sunpit pre approval. And Jake finalized everything else. Great experience. And Jake finalized everything else. Great experience. More

It was a pleasant and timely visit we really appreciate there good maintenance time in service and would definitely recommend this dealership service department to all our family and friends who drive Toyo there good maintenance time in service and would definitely recommend this dealership service department to all our family and friends who drive Toyota. Thanks More

LAITH was very caring and concerned about the oil change and the recall. Thank you, LAITH. and the recall. Thank you, LAITH. More

Have always had great service from Toyota of El cajon ,Johnathan was great. I will go. Back. ,Johnathan was great. I will go. Back. More