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Toyota of El Cajon
El Cajon, CA
1,222 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,222 Reviews of Toyota of El Cajon
June 19, 2017
Great Service, Work quickly completed same day. Long time customer. True honest treatment by all staff. Convenient location. Able to take care of all service needs. A trust dealership. They apprecia Long time customer. True honest treatment by all staff. Convenient location. Able to take care of all service needs. A trust dealership. They appreciated you as a customer and go above and beyond expectations to make things right, More
by Grumpy
Employees Worked With
Simo Vukotich
June 14, 2017
Over all experience Want to thank you for servicing 5 of my Toyota's from 2009-2017. Unfortunately I will be moving on from this brand. But my experience from a buyer's p Want to thank you for servicing 5 of my Toyota's from 2009-2017. Unfortunately I will be moving on from this brand. But my experience from a buyer's point was excellent. Marwan who is the finance manager always worked with me and TK (as they call him) who was the Sales man during a few of my purchases did an amazing job as well. Bashier (sorry if I misspelled it) sold me my 2 Toyota and now he does the financing (signing of all the documents). But the service side I feel needs a bit more improvement when it come to handling of the customers vehicles. Each and every time I have brought my vehicles in I make sure they are washed, waxed and spot less, but when I receive it back I have oil hand prints on my hood, side front fender as well as my door. My motto has always been if you borrow or use something give it back in the matter you received it or even better. I completely understand that you service so many Toyota's but once again your slogan is "Toyota Care" not "Toyota I don't Care" More
by Dannytoyota5
Employees Worked With
Jose Villegas
June 13, 2017
Service Dept EC Toyota Begins and ends with the very best - Mr. David Andersen...great person, professional, courteous and attentive. I have 100% trust in David and always k Begins and ends with the very best - Mr. David Andersen...great person, professional, courteous and attentive. I have 100% trust in David and always know he will do all possible to keep costs down while providing excellent service. More
by Mike438
Employees Worked With
David Andersen
June 13, 2017
Smooth operation I dropped by the service department to follow up on a mailer that informed me of a recall on the airbag of my 2009 Matrix. Jeremy Cladwell was on it & I dropped by the service department to follow up on a mailer that informed me of a recall on the airbag of my 2009 Matrix. Jeremy Cladwell was on it & even though the part was on back order he was informative & polite about how it could be resolved. Great Team Player !!! More
by Texas2015
Employees Worked With
Jeremy Cladwell
June 13, 2017
Professional working relationship The service department understands I am a car guy, and that I do most of the routine work myself. When I bring my cars in for something I can't do mys The service department understands I am a car guy, and that I do most of the routine work myself. When I bring my cars in for something I can't do myself, they listen attentively and review the written problem sheet I've brought to the appointment. They treat me and my older but nice Toyotas with courtesy and respect. More
by Marcus
Employees Worked With
Simo Vukotitch
June 11, 2017
grate Philip was a great consultant, if not for him I would have left the dealership. He came and talked with us and kept us informed of what was going on. Philip was a great consultant, if not for him I would have left the dealership. He came and talked with us and kept us informed of what was going on. Our experience was awesome. More
by ben happy
Employees Worked With
philip maizy, Tan Nguyen
June 07, 2017
Perfect!! Great service, friendly and professional, Great Job!! I highly recommend this dealership they went beyond my expectations, the sales department and t Great service, friendly and professional, Great Job!! I highly recommend this dealership they went beyond my expectations, the sales department and the whole team in service was so amazing, thanks More
by Sandra Cortez
Employees Worked With
Alberto Ramirez
June 06, 2017
Very professional and helpful, friendly Jason was the first person we met and he right away showed us a model that fit our needs and likes. Spent extra time helping us with the details of ou Jason was the first person we met and he right away showed us a model that fit our needs and likes. Spent extra time helping us with the details of our transaction. A great salesman. More
by Rjames#
Employees Worked With
Jason Mongolf
June 05, 2017
We came with plans to buy you did not disapponit us. Your sales force was awesome and we always are glad we chose Toyota Of El Cajon. David showed us every type of vehicle we asked. He was knowledgeable Your sales force was awesome and we always are glad we chose Toyota Of El Cajon. David showed us every type of vehicle we asked. He was knowledgeable of all types of cars. thanks David. More
by ruby2
Employees Worked With
David
June 05, 2017
Excellent service by awesome personnel. Toyota of El Cajon staff from the top on down delivered a great experience. The sales and finance staff were friendly, and expeditious with informatio Toyota of El Cajon staff from the top on down delivered a great experience. The sales and finance staff were friendly, and expeditious with information and processing. More
by ajs2231
Employees Worked With
Victor Aceves, Gary Kaminsky
