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Toyota of El Cajon

El Cajon, CA

4.8
1,423 Reviews

965 Arnele Avenue

El Cajon, CA

92020

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1,423 Reviews of Toyota of El Cajon

May 13, 2026

BEWARE! DO NOT BUY FROM THIS DEALERSHIP! of purchasing a vehicle from this dealership! They sold me a car with a 10% battery life and bad brakes which viol More

by Dominique
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert, Sadi
May 14, 2026 -

Toyota of El Cajon responded

Dear Dominique, We are deeply concerned to read about your experience and sincerely apologize for the frustration and stress this situation has caused you. At Toyota of El Cajon, we take allegations regarding vehicle safety and customer care extremely seriously, and we want you to know that your concerns are not being dismissed. As a family owned and operated dealership, we value every customer relationship and are committed to doing the right thing. Our General Manager is personally involved so we can fully review the details of your experience, understand exactly what occurred, and work toward an appropriate resolution. We truly want the opportunity to turn this around and restore your confidence in our dealership. Please contact me directly at (619) 270-3195 so I can gather all the details and assist you personally. I am available Monday through Thursday from 9:00 AM to 5:30 PM. You may also reach me by email at Lbrewer@toyotaofelcajon.com. We appreciate you bringing this to our attention and sincerely hope to speak with you soon. Respectfully, Laura Brewer Guest Relations Manager

May 10, 2026

I bought my 2026 Corolla Cross on the 12th of January 2026. From that day to present, I have been treated in a stellar manner. Especially from Mr Hulsey who has excellent comm skills.and knows customs an More

by jamjab2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dyla Hulsey. Stellar Service. El Cajon Toyota.
May 11, 2026 -

Toyota of El Cajon responded

Thank you for choosing Toyota of El Cajon and for sharing your experience! We're glad to hear that Mr. Hulsey has provided stellar service. Enjoy your new 2026 Toyota Corolla Cross!

May 10, 2026

Good experience service was fast and great. Service agents were great. That is it thanks More

by betsandal
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
May 11, 2026 -

Toyota of El Cajon responded

Thanks so much for the 5-star review of Toyota of El Cajon!

May 09, 2026

This review is based on two services with this dealer. The dealership is clean and comfortable. Every staff member with whom I interacted was courtesy and helpful. It didn’t take long to get checked in af More

by linasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
May 11, 2026 -

Toyota of El Cajon responded

Thank you for sharing your feedback Lina! We are thrilled that your experiences at Toyota of El Cajon have been smooth and pleasant. We look forward to serving you again!

May 09, 2026

The service is department is staffed with absolute professionals! Anthony was able to get me in last minute to replace a tire on my ‘26 Tundra that had a screw in the sidewall. I was in and out with a More

by J. Stanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Jake
May 11, 2026 -

Toyota of El Cajon responded

We're glad to hear that you were taken care of so efficiently by the team! Thank you for choosing Toyota of El Cajon and for sharing your support for Anthony and Jake. Drive safely, and we hope to see you again down the road!

May 08, 2026

Toyota of El Cajon always has great service and excellrnt knowledgeable and always friendly staff. More

by toledoshayla53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
May 11, 2026 -

Toyota of El Cajon responded

Thanks so much for your praise. We look forward to your next visit to Toyota of El Cajon!

May 05, 2026

I came in with emergency tire repair. Even though they were extremely busy, SIMO was friendly, courteous, professional and efficient. I was offered a complimentary Uber ride. I recommend More

by J-E.
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
SIMO IN SERVICE DEPT.
May 06, 2026 -

Toyota of El Cajon responded

We're so glad Simo could assist you promptly and professionally! We truly appreciate your business and five-star review. See you next time at Toyota of El Cajon.

May 03, 2026

Eternamente agradecida con Víctor Aceves y su equipo, excelente servicio, todo salió correctamente y salí feliz con un nuevo carro a un precio espectacular 🤩🤩🤩🤩 More

by Maria.antonietta1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Víctor Aceves , Tan Nguyen
May 04, 2026 -

Toyota of El Cajon responded

Felicitaciones por su nuevo auto, Maria! Nos alegra saber que usted está tan contenta con Víctor y su equipo. Le agradecemos por confiar en Toyota of El Cajon!

May 02, 2026

I am very happy with the service and Erick Bensted he is the best very friendly and efficient. More

by olga_princess0614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Schwartz, Susan Nguyen
May 04, 2026 -

Toyota of El Cajon responded

We are glad to hear that you had a great experience with Erick! Thanks for choosing Toyota of El Cajon.

April 25, 2026

John the service manager who helped me was wonderful, I addressed all my concerns, walked me through whatever I needed to do with the Google maps and connection and was overall generally understanding and More

by Elena Totten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Harris assistant service manager
Apr 27, 2026 -

Toyota of El Cajon responded

Hi Elena, we're pleased to hear that John could address all your concerns and assist you thoroughly. Thank you for choosing Toyota of El Cajon, and we look forward to serving you again!

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