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Toyota of El Cajon

El Cajon, CA

4.8
1,329 Reviews

965 Arnele Avenue

El Cajon, CA

92020

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1,329 Reviews of Toyota of El Cajon

June 03, 2017

parts ordering when ordering parts at T of el cajon, speak to a manager just to confirm that you are ordering and will receive the parts you want. triple check even. More

by Paul Goodwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby, Phil, and service dept.
Jun 04, 2017 -

Toyota of El Cajon responded

Dear Paul, We are so sorry to hear that you did not receive the correct parts on two separate occasions. Please except our most sincere apologizes for any inconveniences you were caused. I will make sure to discuss this with our Parts Manager, Curt, so we can look into the details surrounding both of your orders. Your feedback will help us for training purposes to avoid this from happening again. Please let me know if there is anything we can do for you. I an be reached on my direct line, M-F from 8:30 - 5:30 p.m. at (619) 270-3195. We hope to earn back your confidence in us! Respectfully, Laura Brewer Guest Relations Manager

June 03, 2017

Pride in Good Customer Servicr Toyota of El Cajon has been my dealer for 20 years. I like to say "Both my cars were born there." Throughout the years I have relied on them for an h More

by ElizabethO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance in Service
Jun 04, 2017 -

Toyota of El Cajon responded

Hello Elizabeth, Your loyalty to Toyota of El Cajon is so important to us and we appreciate you sticking with us, even through our move to Arenel Avenue. Please don't hesitate to contact us if there is anything you need. We love that you are a part of our Toyota Family and look forward to seeing you again! Kind Regards, Laura Brewer Guest Relations Manager

June 03, 2017

David Anderson is the best! He always takes good care of us. Thanks, David! We always get the best service at Toyota of El Cajon. More

by EriksQuest6741
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Anderson
Jun 04, 2017 -

Toyota of El Cajon responded

Thank you for sharing your many kudos regarding your interactions with our Assistant Service Manager, David Anderson! We agree with you.... he is definitely an asset to our service team!! We will be sure to give him praise for all of his efforts. See you again! Sincerely, Laura Brewer Guest Relations Manager

June 03, 2017

Outstanding car Dealership Excellent place to buy your new or use car, the staff are well train, service is the best, the facility is well kept and clean. A place to relax while More

by LCharles
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mr. James Hodgson
Jun 04, 2017 -

Toyota of El Cajon responded

Glad to hear that you enjoyed our dealership while servicing your car. Come back and see us anytime. We welcome you to our Toyota Family! Warm Regards, Laura Brewer Guest Relations Manager

June 03, 2017

30,000 miles warranty covered short-circuited sensor I brought my 2015 Yaris in because the "Check engine" light was on. The necessary parts weren't immediately available so the Toyota dealership provi More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Anderson
Jun 04, 2017 -

Toyota of El Cajon responded

Hello Sue, We are glad to hear that we were able to assist you with a loaner while waiting for the repairs to be completed on your Yaris. Your compliments will be shared with David Anderson and we will thank him for his professionalism. See you next visit! Kindly, Laura Brewer Guest Relations Manager

June 02, 2017

Service I always go to Toyota of El Cajon, I have never experienced bad customer service. I always contact David Anderson when scheduling and getting my Tacom More

by 09Tacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Anderson
Jun 04, 2017 -

Toyota of El Cajon responded

Thank you for your loyalty to Toyota of El Cajon and for seeking out David Anderson. We appreciate your kind words about the customer service you received and look forward to seeing you back again! Take care, Laura Brewer Guest Relations Manager

June 02, 2017

Since 2001 I've been a customer since 2001 with my 1998 Toyota Corolla. David Anderson has worked with me for many years to give my car a long life, because I c More

by JF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Anderson
Jun 16, 2017 -

Toyota of El Cajon responded

Hello JF, Thank you so much for your loyalty to Toyota of El Cajon. We are pleased to hear that David Anderson has been taking care of you and your car over the years and that you are happy with your treatment. He is a gem!! Please let us know if there is anything you need and we are here for you always! Sincerely, Laura Brewer Guest Relations Manager

June 02, 2017

My first car purchase I was soo thankfully to have found Khalil! He was incredibly helpful and did his best to help me find the perfect car and deal. He was very nice and d More

by Bianca313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil
Jun 04, 2017 -

Toyota of El Cajon responded

We will be sure to acknowledge Khalil for taking such good care of you during your car purchase. Thank you for letting us know! Khalil will be thrilled to hear that you will be recommending him to your family and friends. Best regards, Laura Brewer Guest Relations Manager

June 02, 2017

No time wasted my truck serviced right away. I honestly believe El Cajon Toyota has thee BEST SERVICE DEPT. in San Diego county, otherwise I would not service or buy at El Cajon Toyota. Always on More

by Tacima2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hutchins
Jun 04, 2017 -

Toyota of El Cajon responded

Thank you so much for your generous compliments! That really means a lot to us!! Warm Regards, Laura Brewer Guest Relations Manager

May 09, 2017

2017 Corolla Great atmosphere, very good Toyota desk personnel and were very helpful. We always do business with Toyota of El Cajon. We are a Toyota family due to More

by markg143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn't work with the people listed
May 09, 2017 -

Toyota of El Cajon responded

Hello Markg143, We appreciate you taking the time to share your service experience and we are thrilled to hear that everything went well. Your loyalty to Toyota of El Cajon means the word to us. Please don't hesitate to contact us if there is anything we can do for you! Sincerely, Laura Brewer Guest Relations Manager

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