Toyota of Erie

Great Experience Cassey was awesome. Not high pressure but enough to answer questions. Very quick and painless once we decided to go with the car. One of the bette Cassey was awesome. Not high pressure but enough to answer questions. Very quick and painless once we decided to go with the car. One of the better car experiences I have ever had. More

Superior service from an honest, knowledgeable and reliable. After visiting several dealerships in the area, Ann was the only salesperson willing to listen to my needs and not stay focused on her need to sell a After visiting several dealerships in the area, Ann was the only salesperson willing to listen to my needs and not stay focused on her need to sell a car. She exceeded my expectations in a timely, and respectful way. Thanks Ann More

Great Service! James Ramsey made purchasing a new vehicle a snap. I had my reserves about going to a dealership due to poor and very difficult past experiences. This James Ramsey made purchasing a new vehicle a snap. I had my reserves about going to a dealership due to poor and very difficult past experiences. This guy made it comfortable, easy and very inviting. I love my new truck! More

Great Experience at Superior Toyota of Erie James was honest and on-the-level in dealing with us with no high-pressure tactics. He was provided us with all the necessary information to help us James was honest and on-the-level in dealing with us with no high-pressure tactics. He was provided us with all the necessary information to help us make the best decision to suit our needs. James was very knowledgeable, and the process went very smoothly, from Dan with the warranty options to Jeff in financing and completing the leasing paperwork. Despite being after closing time, James took his time to make sure he educated us on operation of our new vehicle, which was very much appreciated. The tour of the dealership and the process of service department appointments, etc. was also very helpful. More

Superior Toyota Purchase Extemely satisfied with the knowledgeable team at Superior Toyota. Tom made our experience seamless. We are return customers purchasing our 2nd Camry Extemely satisfied with the knowledgeable team at Superior Toyota. Tom made our experience seamless. We are return customers purchasing our 2nd Camry from Superior and highly recommend them for their professionalism. knowledge and attention to detail. More

Quick and painless It was outstanding! I went in prepared with the trade in value, sticker price, financing interest rate and loan term. Doug quickly got me a fair deal It was outstanding! I went in prepared with the trade in value, sticker price, financing interest rate and loan term. Doug quickly got me a fair deal without any drama or pressure. More

Best New Car Buying Experience I have been researching several makes of new vehicles for several months. I decided on a Toyota. I visited the two dealerships within 50 miles of my h I have been researching several makes of new vehicles for several months. I decided on a Toyota. I visited the two dealerships within 50 miles of my home. I dread buying a new vehicle due to the "numbers game" that is often played. The dealership in Crawford County did exactly that, played the "numbers game". I called Superior Toyota and immediately received a call back from Bill Crotty. I stopped in to see him, told him what I wanted and what I was willing to pay. He said " let me see what I can do and I'll give you call. Bill and his manager did the leg work which involved trading vehicles with another dealership and got me exactly what I wanted and never once dickered on price! I am sure that as long as Bill Crotty is working at Serior Toyota, I will always purchase my vehicles here! More

Responsive and fair negotiating I recently worked with Bill Crotty at Superior Toyota on the purchase of a new Sienna. He was prompt in his follow up to my questions and we were abl I recently worked with Bill Crotty at Superior Toyota on the purchase of a new Sienna. He was prompt in his follow up to my questions and we were able to negatiate a deal quickly. I really appreciated his considering my time as valuable, even going as far as to personnaly deliver the vehicle to my home to close out the deal. I would recommend working with him in the future. More

This was probably the worse dealer/salesperson interaction I've ever had when buying (or in this case, attempting to buy) a new car. She did not introduce herself, was realtively rude, seemed to b interaction I've ever had when buying (or in this case, attempting to buy) a new car. She did not introduce herself, was realtively rude, seemed to be annoyed that I was a very informed and well-researched buyer (I think I knew more about the product than she did by a long shot). I walked in prepared and ready to open my checkbook. In 20 minutes, she gave my wife and I the bum's rush out of the showroom. Where do you think my money went? Yep, another dealer 30 miles south, who COULD NOT have been more pleasant, accommodating, professional and respectful....all the things that Joi was not. More

Worked with Ann for the sale and price, great to deal with, probably the best experience I had with a salesperson for my whole search. Car is great however they charged me more for the extended warranty. with, probably the best experience I had with a salesperson for my whole search. Car is great however they charged me more for the extended warranty. I'm gonna assume the left hand doesn't know what the right hand is doing. Kim in the finance office said it was $15 more a month on a 60 month loan, thats $900, rechecked my payment 2 days later and knew something was off. Checked my paper and it was $1500!! Hmmm, that's a huge error and I doubt Kim in finance is that incompetant. I believe she intentionally did that, or was instructed to do that. Ask for the refund and said the bank would have a check in a week, been 3 weeks now. I would of given them 5 stars if it wasn't for this. However the best part, Kim forgot to have me sign the warranty contract, which wasn't through toyota like they said, so they are charging me for something I didn't agree too. She also couldn't clearly explain the length and what it covered. For $900 I would of taken it, but for $1500, I'll take my chances. I hope they see this, if they make up for this I'll post a stellar follow up. I know they'll know exactly who this is. Eric 2005 Prius More