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Toyota of Fort Walton Beach
Fort Walton Beach, FL
535 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 535 reviews
August 10, 2014
Super Service The Service Dept at Quality Imports Toyota is excellent. Friendly, helpful, and timely! I will definitely return for them to work on my vehicles in The Service Dept at Quality Imports Toyota is excellent. Friendly, helpful, and timely! I will definitely return for them to work on my vehicles in the future. More
by SUyehara
Employees Worked With
Erik Olson
August 09, 2014
Consistent, reliable service Never had a bad experience yet. Comfortable spaces to wait while car is serviced are much appreciated as always. I look forward to doing business with Never had a bad experience yet. Comfortable spaces to wait while car is serviced are much appreciated as always. I look forward to doing business with them in the future. More
by baudouin
Employees Worked With
Gino B. Leone
August 09, 2014
Great Service My Tundra was towed in, I requested Elliot Gentry as my service adviser (had worked with him previously on another issue with my truck). Truck needed My Tundra was towed in, I requested Elliot Gentry as my service adviser (had worked with him previously on another issue with my truck). Truck needed a new starter, Elliot walked me through the whole process from beginning to end, very knowledgeable, courteous and professional. The male cashier (can't remember his name) was also very helpful and had great customer service. Would recommend to others. More
by karen4lee
Employees Worked With
Elliot Gentry
August 07, 2014
Wonderful customer service everyone was very friendly and professional at the same time. They addressed my issues and also took care of a recall issue i did not even know about everyone was very friendly and professional at the same time. They addressed my issues and also took care of a recall issue i did not even know about. Will definitely use them again and suggest them to others. I loved talking about unicorns and chocolate chip cookies. More
by larenn
Employees Worked With
Elliot Gentry
August 05, 2014
Happy I love my new Prius V and am very satisfied with the service I have received so far. Both employees who helped me were excellent. I love my new Prius V and am very satisfied with the service I have received so far. Both employees who helped me were excellent. More
by StephanieFM
Employees Worked With
Brandon Smith
August 05, 2014
Fast, friendly and easy! Although the service dept was very busy, I was in and out for my oil change/tire rotation in less than an hour. In at 7:19 and out at 7:59, that was n Although the service dept was very busy, I was in and out for my oil change/tire rotation in less than an hour. In at 7:19 and out at 7:59, that was nice. More
by randy.williams.353803
August 05, 2014
Brake bail out Darwin got my Tundra in working order after a botched brake job at another local shop. I won't make that mistake again. Excellent service! Thank you! Darwin got my Tundra in working order after a botched brake job at another local shop. I won't make that mistake again. Excellent service! Thank you! More
by Deasondmd
Employees Worked With
Darwin Grubbs, Darwin Grubbs
August 03, 2014
Great Experience My service was done in a timely fashion and as expected. There was a little oil spilled in the engine area but nothing that wasn't an easy clean up. G My service was done in a timely fashion and as expected. There was a little oil spilled in the engine area but nothing that wasn't an easy clean up. Gino was a great person to work with and provided updates as I waited. I will come back again for more services More
by anders99
Employees Worked With
Gino B. Leone
August 03, 2014
Walk in for service on my new Tundra it was every quick only took approximately two hours with all question answered. Very satisfied with the service I recei for service on my new Tundra it was every quick only took approximately two hours with all question answered. Very satisfied with the service I received. More
by Theodor
Employees Worked With
Barbara Higginbotham
July 27, 2014
Unhappy. I had a 9:30 appointment for the safety recall to update the passenger restraint system software. According to my recall letter it was to take approx I had a 9:30 appointment for the safety recall to update the passenger restraint system software. According to my recall letter it was to take approximately 45 minutes. I did not get my car back until about 11:30. I arrived for my appointment 10 minutes early. I did not get a satisfactory answer as to why it took nearly 2 hours instead of the 45 minutes that the recall letter stated. More
by bbloor
Employees Worked With
Don't know the employees name.
