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Toyota of Fort Walton Beach

Fort Walton Beach, FL

2.4
535 Reviews

1006 N. Beal Parkway

Fort Walton Beach, FL

32547

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Showing 535 reviews

April 17, 2014

Everything was great! It was very busy when I came in but everyone was nice and helpful. While I was there I also looked at the new Rav 4 More

by mona1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Higginbotham
Apr 17, 2014 -

Toyota of Fort Walton Beach responded

Thanks for giving us feedback. We are so happy you had a great service and sales experience. Let us know if we can do anything else for you.

April 12, 2014

Barbara is always friendly and helpful. If there is an issue with the car, she presents the issue and my options. I never feel pressured to take a particular action. More

by Cathyblanchard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Higginbotham
April 09, 2014

Toyata Camry Using Quality Imports was very easy, I knew what type of vehicle I wanted and J Paul showed me several Camrys and comprable vehicles. I will most like More

by shadowdog9709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Markham
Apr 10, 2014 -

Toyota of Fort Walton Beach responded

Thank you for providing such wonderful feedback. We are so glad you enjoyed your car buying experience with us. We look forward to seeing you again next time.

April 09, 2014

Great service Service agent was very helpful, friendly, and efficient. He went above and beyond to be of help. I was visiting in the area and glad to have fast frie More

by Jkcross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2014 -

Toyota of Fort Walton Beach responded

Thanks for the great service review and thank you for your business. We really appreciate it. Be sure to ask for Gary Reynolds next time!

April 07, 2014

Installation of Clearshield The installation of clearshield to my new vehicle went well. I arrived at the service center before my appointed time, and was warmly greeted. I exp More

by keanpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Griffin, Elliot Gentry
Apr 07, 2014 -

Toyota of Fort Walton Beach responded

Thank you for providing the feedback as we are always concerned with ways to improve. We are so glad you enjoyed using our on-site Enterprise Rent-A-Car. Elliot is a great example of an exceptional service adviser. We are so happy you are a satisfied customer and we hope to see you again.

April 06, 2014

oil change Only thing is I thought w an oil change they also top off all fluids which they did not....all other issues were addressed...I will return More

by sunshinenae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
marin&darwan&barbara
Apr 07, 2014 -

Toyota of Fort Walton Beach responded

Thank you for the feedback. We apologize for the confusion about the fluids being topped off. We look forward to seeing you again next time.

April 06, 2014

ms Lisa cronin That staff at the Toyota dealership are very nice and always treat you well. The service was great and fast. I will recommend quality imports to my fr More

by ashleysangel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
lisa cronin
Apr 07, 2014 -

Toyota of Fort Walton Beach responded

Thank you for the positive review. We really appreciate it and we would love to accommodate you and your friends in the future.

April 03, 2014

Every face-to-face experience with Quality Toyota actual employees has been outstanding. We especially appreciate the thoughtfulness of providing a shuttle to a nearby restaurant when the wait for service More

by bjlittle33
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elliot Gentry
Apr 03, 2014 -

Toyota of Fort Walton Beach responded

Thank you for providing this feedback. We are so happy you enjoyed using our shuttle service and had a great experience with our service team. We are sorry you had a bad experience using the outsourced schedulers. You will be happy to know that all of our schedulers are in-house now. We are always trying new things here at Quality Imports and that is why your feedback is so important to us. We look forward to seeing you again in the future.

April 01, 2014

Dealership has alway been customer oriented and provides the best service possible. Service representative go far beyond what is required to keep the customer posted on the status of their vehicles. More

by isleno2266
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2014 -

Toyota of Fort Walton Beach responded

Thank you for the positive feedback. You are correct in that our main goal here at Quality Imports is to be customer oriented. We look forward to seeing you in service next time.

April 01, 2014

Friendly Professional Staff Staff greats you with a smile and discusses the service plan with you. Steve was upfront when I discussed needing an air filter. He gave me the pric More

by CeeCee55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2014 -

Toyota of Fort Walton Beach responded

Thanks so much for your feedback. We are always looking for places to improve. Steve and Lloyd are a great asset to our Quality Imports team. We look forward to seeing you on your next visit!

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