Toyota of Fort Walton Beach

I'm pretty happy with Quality Imports, overall as I'm pretty happy with Quality Imports, overall as they usually seem to try to accommodate my needs. I'm slightly less happy than usual because I di I'm pretty happy with Quality Imports, overall as they usually seem to try to accommodate my needs. I'm slightly less happy than usual because I discovered I had a 'possible' fluid leak on the front right side, but I did not realize it until I was home and my wife read the information on my oil and cabin filter change receipt. Had I been notified while the vehicle was being serviced, I would have opted for preventive action. Instead, I had to drive my vehicle home while transmission/hydraulic fluid leaked out, and I had to have the vehicle towed in for service the next morning. I did not have the luxury of leaving my van where it was when the noise from the problem began because I rely on a heavy power wheelchair for ambulation, and there was no to wheel all the way home. At this point, I am still listening to the engine and gear shifting to determine if there is further damage other than the leaking hose that was replaced. If so, I will likely incur significant expenses and will likely sell what was a wheelchair modified van costing me $80,000. This van is what I rely on for work and other activities, and I take care not to jeopardize those, but I rely on service people/mechanics to help me prevent losing these abilities. More

This dealership is top notch in every way, from sales to service. Barbara Higginbotham was so very professional. On time for my appointment, clearly explained everything that I needed. I love the fact of th service. Barbara Higginbotham was so very professional. On time for my appointment, clearly explained everything that I needed. I love the fact of the paperwork details for service!!! You can actually see what has been done and why. Over the past ten years, between me and my family, we have purchased 9 cars from Quality Imports. We will continue to deal with Quality because they are the best.... sales and service! I love it! More

We are an older couple and were treated with patience and consideration. Matt answered all our questions and spent extra time explaining the new changes/additions from our previous Highlander. Everyone see consideration. Matt answered all our questions and spent extra time explaining the new changes/additions from our previous Highlander. Everyone seemed efficient and kind! More

In response to an email I received offering to purchase my Tacoma back from me, I met Trent Meyers, a sales associate at Quality Imports of Fort Walton Beach. Trent directed me on the trade of my Tacoma a my Tacoma back from me, I met Trent Meyers, a sales associate at Quality Imports of Fort Walton Beach. Trent directed me on the trade of my Tacoma and the purchase of my 2013 Corolla. He went over all my options and was ultimately successful in obtaining me a much lower interest and an affordable payment. I really Love My New Car. All the associates at Quality Imports are always super nice. I always took my Tacoma there for regular maintenance. Trent, Matt and George made my purchase a great experience. Thank you guys. More

Debbie was very helpful with me and my husband in selecting the best quality vehicle for our amount we wanted to spend. This is our first experience with toyota and it turned a good one. No complaint selecting the best quality vehicle for our amount we wanted to spend. This is our first experience with toyota and it turned a good one. No complaints. More

I purchased a new 2011 Toyota Forerunner from Quality Imports Toyota and have completed all my routine service and warranty repairs through this dealership. Their prices are reasonable and the quality o Imports Toyota and have completed all my routine service and warranty repairs through this dealership. Their prices are reasonable and the quality of service is excellent. The dealership has also gone above and beyond on multiple occasions to cover service concerns under warranty and ensure that I am completely satisfied. Keep up the great job! More

Quite pleased with the service and the waiting area. The price of the part was certainly more than I expected. I know that isn't the dealership's fault but it sure makes it difficult to afford work on my T price of the part was certainly more than I expected. I know that isn't the dealership's fault but it sure makes it difficult to afford work on my Toyota van with prices like that. More

Trent Myers made my purchase a great experience. He was very sincere and had a fantastic demeanor. He was not high pressure and gave the feel that he cared more about me than himself or the dealership. I very sincere and had a fantastic demeanor. He was not high pressure and gave the feel that he cared more about me than himself or the dealership. I would highly recommend him to others. The experience of going in to the little room with Brandon was a whole nother story. He was very scarey. He was not sincere. He seemed like an actor going through his stick on trying to sell you those packages. Very annoying to be spending 30 k and someone trying to sell you a package to make more money for themselves and the dealership and Toyota. If I was in charge of that process much different of an approach. cheers, ed ps. Graham Nelson recommended Trent to me. Graham is a fantastic person and a great asset to your company. More

A very pleasurable experience from start to finish. Kudos to everyone we dealt with. I would definitely recommend this dealership to friends. I also appreciate seeing ads in the local newspaper. Not enough d to everyone we dealt with. I would definitely recommend this dealership to friends. I also appreciate seeing ads in the local newspaper. Not enough dealers are there anymore for those of us who depend on that advertising vehicle. Not everyone uses the web. More

No seating provided for Rental area. I stood for 25 minutes, yet there is an open 12' wall directly opposite of Rental counter where chairs could be. POOR ATTENTION TO YOUR CUSTOMERS NEEDS. minutes, yet there is an open 12' wall directly opposite of Rental counter where chairs could be. POOR ATTENTION TO YOUR CUSTOMERS NEEDS. More