
Toyota of Fort Walton Beach
Fort Walton Beach, FL
Filter Reviews by Keyword
By Type
Showing 535 reviews
My experience with Quality Imports was great. Everyone was friendly and helpful. The dealership was willing to work with us on a fair price for the vehicle. Our Salesperson, Matt Hunnicutt was excellent was friendly and helpful. The dealership was willing to work with us on a fair price for the vehicle. Our Salesperson, Matt Hunnicutt was excellent. He was very knowledgeable of the vehicle I was purchasing. I would recommended Matt to anyone searching for a vehicle. This is the second Toyota we have bought through Matt. It was a pleasant experience. We have found that we receive quality service from this dealership. More
The first time I went to this dealership I was dealing with Jacob Morgan. He took my wife and I for a test drive and things were going good, good enough I thought they were going to be the place I'd buy a with Jacob Morgan. He took my wife and I for a test drive and things were going good, good enough I thought they were going to be the place I'd buy a car from them considering I'm stationed right down the road. However I was telling Jacob about how I was comparing them against another dealership that offered a lifetime powertrain warranty the sales manager told him (he didnt realize I was standing behind him) that I was clueless and didnt know what I was talking about. I spoke up and he tried to back track. I believe his name was richard martinez but I know Jacob told me that he had worked in Atlanta and said he had never heard of such a thing and thats what he was trying to say. We left shortly after. The second time we went in thinking about giving them a second chance was about 2 weeks ago. We walked up and a gentlement with white hair asked who our salesman was. We told him we just wanted to look over the car. He got really upset with us and then got the keys. As we are out looking it over he asked if we were going to buy a car today. Even though we had the check on hand we told him no. At that point he locked the car up and told us he had to do something and left us standing there. After going into the management section Al Sienko came out and we explained what was happening and he showed us the car. He knows exactly who the other salesman was. So ask him if you want to verify. More
Went in for you "Owe" me service on my new Highlander which the port forgot to install. Installation of protection film was awesome, still need door edge & door cup film. Rod Fisher kept me i Highlander which the port forgot to install. Installation of protection film was awesome, still need door edge & door cup film. Rod Fisher kept me informed, order materials, and lined-up an appointment with rental car for remaining service. Love Jason's customer service attitude and always goes out of his way to ensure custom is satisfied! Great service "Quality Toyota"! Vini Febus, Navarre, Florida More
I am very happy with my purchase of a 2013 Toyota. I would definately recommend Quality Imports, and Patrick Kearney, to anyone thinking about buying a new car. Patrick was very professional and friendl would definately recommend Quality Imports, and Patrick Kearney, to anyone thinking about buying a new car. Patrick was very professional and friendly at the same time. I appreciate his time and effort during and after the sale. More
Everything was an overall great experience. I was greeted within the first 30 seconds after walking in the door. I already knew what I wanted option wise and the sales staff helped me find the vehicle I want within the first 30 seconds after walking in the door. I already knew what I wanted option wise and the sales staff helped me find the vehicle I wanted, even though it was not available on the lot at that immediate time. Once all the options were finalized, the staff went over all the numbers in printed detail, so there were no hidden suprizes. Al Sienko was great when I came in to pick up the new vehicle. He helped set the vehicles blue tooth device to work with my smart phone. Now I can keep both hands on the wheel and answer a phone call if needed. More
Came in for warranty work on my 2010 Corolla, through Rory, met Trent and ended up in a brand new Corolla! Great deal, great car. So happy! Thank you!!Our 5th vehicle through FWB Toyota. You guys are the Rory, met Trent and ended up in a brand new Corolla! Great deal, great car. So happy! Thank you!!Our 5th vehicle through FWB Toyota. You guys are the best! More
Excellent service! Very friendly employees and everyone was eager to help. Armando (our sales person) worked with us to get the car we wanted and was extremely through. was eager to help. Armando (our sales person) worked with us to get the car we wanted and was extremely through. More
JUST WANT TO SAY BRANDEN MILLER DOES A GREAT JOB AS A SALES REP FOR QUALITY TOYOTA. TOOK GREAT CARE OF US WITH NO PRESSURE AT ALL.IV'E BEEN IN THE RESTAURANT BUSINESS FOR 25 PLUS YEARS AND HE IS A VERY G SALES REP FOR QUALITY TOYOTA. TOOK GREAT CARE OF US WITH NO PRESSURE AT ALL.IV'E BEEN IN THE RESTAURANT BUSINESS FOR 25 PLUS YEARS AND HE IS A VERY GOOD SALES REP FOR TOYOTA. THANKS GLENN DEROSE More
This has been very easy for me I'm sure I was given a very good deal. I did look at other makes of cars,but found I had to go back to the most reliable car I have ever driven. I received a very desc very good deal. I did look at other makes of cars,but found I had to go back to the most reliable car I have ever driven. I received a very descriptive outline from the finance officer and he did not leave any question for to me ask. thank you Henriette L. Proulx More