Toyota of Fort Walton Beach

Jessa W helped us secure our new 2021 4Runner, super customer service and very professional lady. If you want a Totota, she is the best of the best customer service and very professional lady. If you want a Totota, she is the best of the best More

I recently purchased a new 2021 Toyota Tacoma SR5 V6 4x4 Double Cab Long Bed from Toyota of Fort Walton Beach and had the pleasure of working with Mike Vanderwest. I did not get asked to do this review, bu Double Cab Long Bed from Toyota of Fort Walton Beach and had the pleasure of working with Mike Vanderwest. I did not get asked to do this review, but felt that I needed to provide this review as I have been buying vehicles for over 20 years and have had all kinds of experiences, great ones and horrible ones, especially recently but I can say working with Mike and Toyota of Fort Walton beach was the best experience I’ve ever had when buying a new vehicle. He was the only person that actually read my initial contact request and spoke to the details I provided and went out of his way to work with me and make the deal. All of the other local dealers just sent a generic email saying “We’d love for you to come down and see what we have” or they just said we don’t have what you are looking for and here is what we have (which was the same information on their site which I had already looked at and referred about when looking for the specific truck I wanted. It didn’t take long and Mike was quick to follow up and address any concerns I had. Anyway, I just wanted to put this out there as I don’t do many reviews but when I do, I am honest and go straight to the point. They have definitely earned a customer for life. More

I had a very pleasant experience purchasing my new SR5 Tacoma. Everything from the initial greeting to the selection was top notch. I got a great deal and look forward to enjoying my new truck. Thanks M Tacoma. Everything from the initial greeting to the selection was top notch. I got a great deal and look forward to enjoying my new truck. Thanks Marcus for making the purchase smooth and hassle free. More

Our salesman James was professional and knowledgeable! Will buy from him again! Fast and easy enjoyable process to get the car we needed. It was a pleasure. Will buy from him again! Fast and easy enjoyable process to get the car we needed. It was a pleasure. More

I have had nothing but poor service and rudeness in my 50 years within the automotive business . Trunk came back dirty on interior. Was missing interior parts. I said nothing. brought vehicle second time 50 years within the automotive business . Trunk came back dirty on interior. Was missing interior parts. I said nothing. brought vehicle second time under warranty and they said parts not covered under warranty. Contacted warranty company and after much discussion was paid for repairs that were covered. Brought back vehicle for air conditioning issues , Took three visits and another $420 to fix again not covered by warranty. The final blow was they did not return my warranty book. I contacted them and ask them to mail the booklet. After numerous phone calls with no reply unless I followed up , I still have not received my booklet. i rate the service the worst by far of any dealership I have ever dealt with. The only thing worse was their cavalier attitude. I will bring my vehicles to Bob Tyler in Pensacola where it was serviced for seven years without any issues. There are other dealerships that do a far better job of customer service and courtesy. Choose your dealership wisely. I am not just a unsatisfied customer but one who has been involved in the auto industry for over fifty years. This dealership is the worst I have ever had the pleasure to service my vehicle More

We had an amazing experience buying our Toyota Highlander! Mike V was exceptional! From beginning to end it was a very professional, no pressure and extremely helpful purchase. Mike V is the best Highlander! Mike V was exceptional! From beginning to end it was a very professional, no pressure and extremely helpful purchase. Mike V is the best car salesperson we have ever worked with to buy a vehicle! Even took time to go over how to use all the bells and whistles. We highly recommend him. Everyone at the dealership was great! It really was the best experience we’ve had purchasing a vehicle! If you’re thinking of purchasing a new or newer vehicle, you need to go see Mike V at FWB Toyota! More

Carly Gooch is the best of the best. She and all the staff are 'top shelf.' She, along with Brandon Smith, and James Francis are super. staff are 'top shelf.' She, along with Brandon Smith, and James Francis are super. More

Thankful to Armando for his excellent service. My name is Guy Sims We bought most of our vehicle in this place. Armando makes sure we get the best deals. He has warm personality and knows his prod My name is Guy Sims We bought most of our vehicle in this place. Armando makes sure we get the best deals. He has warm personality and knows his products. We bought our 2006 Tundra, preowned 2011 ES350 Lexus, and 2016 Tundra. We always recommend Armando to our friends and families when purchasing vehicles in that dealership. He has this extraordinary personality, very likeable and warm with all his dealings. Thank you Armando for your excellent service. More

Travis Stoler is very knowledgeable and too the point, very honest salesman. You can call and ask him anything and he is happy to help out. very honest salesman. You can call and ask him anything and he is happy to help out. More

Had a great experience buying my Highlander. Travis spent a lot of time with me and walked me through all the steps of my purchase. I wish all salesmen could be as thorough as Travis. He knows his spent a lot of time with me and walked me through all the steps of my purchase. I wish all salesmen could be as thorough as Travis. He knows his toyota cars, honest salesperson, quick to figure out my needs and not waste my time. More