Toyota of Fort Walton Beach
Fort Walton Beach, FL
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Quality Imports dealership is a buyer-friendly place to shop. Their knowledgeable sales staff and flexible sales managers ensured I had the information I requested in order to make my deal happen. shop. Their knowledgeable sales staff and flexible sales managers ensured I had the information I requested in order to make my deal happen. More
We found our experience at Quality Imports Toyota most satisfying. Our sales person Armando was well-informed and well-mannered. With no reservations our next purchase will be bought through Armando. It satisfying. Our sales person Armando was well-informed and well-mannered. With no reservations our next purchase will be bought through Armando. It’s a great dealership to do business with and we will with high opinion recommend Armando and Quality Toyota to friends and family. Frank and Nancy Devoid 130 Wynnehaven Beach Rd Mary Esther Fl. 32569 More
I have bought many cars over the years and always dreaded the process. The sales people always so pushy and never really listened to what we wanted and needed. We are happy to report that our experience the process. The sales people always so pushy and never really listened to what we wanted and needed. We are happy to report that our experience with Quality Imports and Trent Meyers was very, very different! His low pressure approach really caught us by surprise! He took the time to actually listen to me and my wife without being pushy, we felt like he actually cared and was not just trying to make a buck off of us. We picked out a great vehicle that fits our needs without the hassle. We did not necessarily get the price we were hoping for, but did not really expect to. (was worth a shot) He took us and introduced us to the service dept and scheduled our 1st service appt for us. Then after all the paperwork was done (it was well past closing time) he went over the car controls with us to be sure we understood everything. To top it all off, he even called us the next day to be sure we had no additional questions. We will be recommending our family and friends to go see Trent and Quality Imports for their next car! More
Armando was helpful without being pushy. He wanted to get me the car that was right for me. He explained the features well and did the follow-up after purchase so I felt comfortable with the car. The only th me the car that was right for me. He explained the features well and did the follow-up after purchase so I felt comfortable with the car. The only thing I did not like was the financing when the guy was too pushy about getting extended warrenty. When I told him NO he made me feel I was being stupid for refusing it. I thought it was an Option not a requirement for buying a car. It left a bad feeling and Armando apologized for my bad experience. More
Mr. Bryan Borders (Primary Salesperson), Mr. Richard Martinez (New Sales Supervisor), and Mr. George Markham (Certified Finance Specialist) are "Outstanding Professionals." On August 24, 2011, these Martinez (New Sales Supervisor), and Mr. George Markham (Certified Finance Specialist) are "Outstanding Professionals." On August 24, 2011, these 3 Quality Toyota team members provided me with the "best" new vehicle purchase-experience in my 17 years of new auto ownership. Their superior customer service was marked by patience, enthusiasm, integrity, and fairness. In 2003, I purchased a new vehicle (2003 Toyota Camry XLE) from Quality Toyota. I was, and am still, very impressed with all aspects of this auto purchase. Thus, Quality Toyota was my first and only dealership-visit when I decided to purchase another new vehicle. Due to these gentlemen's "Toyota vehicle-expertise", I will strongly recommend only Quality Toyota to my family, friends and business associates. Unquestionably, Quality Toyota of Fort Walton Beach, FL will be my first choice, again, when I decide to purchase my next new vehicle. Thank you! More
Matt Jamieson is the most professional salesmen I've ever worked with. His attention to detail helped us get our perfect car. I will be back to get my next car, and I hope Matt and Quality Imports continue worked with. His attention to detail helped us get our perfect car. I will be back to get my next car, and I hope Matt and Quality Imports continue to serve their customers as well as I was treated. More
Trent was direct and honest in presenting pricing Trent was direct and honest in presenting pricing information with none of the "games" we experienced at some other dealerships. His low key manner Trent was direct and honest in presenting pricing information with none of the "games" we experienced at some other dealerships. His low key manner and lack of "pressure" techniques made the buying experience very pleasant. The finance manager who handled our deal was also very professional and knowledgeable. More
I had been having a little trouble with my 2006 Tacoma for some time so I decided to trade it in on a 2011 Tacoma! During my time dealing with the service department Darwin Grubbs went well and beyond out for some time so I decided to trade it in on a 2011 Tacoma! During my time dealing with the service department Darwin Grubbs went well and beyond out of his way to everything possible to fix my problem! This was my third Tacoma and by for the best service manager I've ever dealt with! When I traded my truck I got the pleasure to deal with salesman Greg Leech! Without Greg I don't know if I would have my new Tacoma! He was an exceptional salesman! I told him what I was looking for and he located one within ten minutes! Once we found the vehicle I told him the price I was looking for and with no argument we meet an agreement on the first try! In less than an hour I had found the truck I wanted and also got the price I wanted! I would recommend these two gentlemen and Quality Toyota to anyone! I had a very pleasurable experience! Thank you Darwin and Greg for everything you have done for me! More
Bryan & Richard were very helpful and cordial. Bryan went out of his way to make sure we were satisfied and that we understood what was going on. Things were very hectic and busy that day at the dealer went out of his way to make sure we were satisfied and that we understood what was going on. Things were very hectic and busy that day at the dealership so it took longer to process. Bryan kept us informed as to our status and apologized for the delays. Richard even went so far as to help the finance manager complete some of the paperwork. Bryan has continued to check in with us after our purchase to make sure we didn't have any more questions and to ensure we were happy. Thank you to all who helped make our trade-in and purchase a smooth transition. We have been Quality Imports customers since 2004 and this is our 3 purchase/lease with them. They treat their loyal customers very well. More

