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Toyota of Gastonia

Gastonia, NC

4.7
727 Reviews
Toyota of Gastonia may have changed its look and ownership, but the current staff carries on the values and traditions of years ago. We build a quality relationship with our customers so they become long-term relationships. We recognize the numerous options available to customers today in the market place. That is why our main focus is to provide our customers with an exceptional, upfront, and honest way of doing business.
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4821 Wilkinson Blvd.

Gastonia, NC

28056

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Showing 727 reviews

September 23, 2020

LOVE the Staff there. Everyone is SOOOOOOOOOOO Friendly and Helpful!!!! I have been going there for 14 years. I have always been VERY happy with the Staff More

by lgerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Brumbaugh
September 23, 2020

I returned for a recall that was identified during a service visit the previous week. It was returned when promised in clean condition with no issues. I am a little disappointed that the only notificati More

by michaelthomas77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Barcon
September 21, 2020

Everytime I have had my vehicle serviced the work is quality, people friendly and completed in a timely fashion. I recommend using Toyota of Gastonia. More

by barbaraf.nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Holder
September 20, 2020

I have been a service department customer for 14+ years. The staff is always courteous and efficient. When the time comes, we will purchase another Toyota because of the fine service we have received. More

by frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Barcon
September 13, 2020

I have been bringing my car here every since I bought it from here and the service has been AWESOME. Kim is friendly and professional More

by Cindy Kiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim, Bryan Barcon
September 06, 2020

I had tire blow on I85. I called dealership, talked with Jimisha. She was very nice and informative. She gave me the tow service’s phone number, Jack’s Tow. He came promptly, put my spare tire on, notice More

by cw.autry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimisha in service dept
September 04, 2020

I bring our Toyota Camry for service at Toyota of Gastonia for these reasons. They provide good maintenance, offer original parts, and are friendly and courteous. More

by Hud
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray, Miensha
September 03, 2020

Great communication. Top notch service. My go to dealership for service. And now to come up with a few more words to satisfy you. Hi! More

by stevefeeback
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure. Everyone in masks (which I appreciate!)
September 03, 2020

The dealership was professional and easy to work with in the Covid times. I wish more attention would be given to keeping masks on. Thanks More

by mkw51999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimisha and Kim
September 01, 2020

The person who waited on me was courteous and helpful. The service performed on my Toyota Camry - annual state license inspection - was performed promptly and comfortable waiting area facilities were prov More

by jdepriest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Norris
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