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Toyota of Gastonia
Gastonia, NC
729 Reviews
Toyota of Gastonia may have changed its look and ownership, but the current staff carries on the values and traditions of years ago. We build a quality relationship with our customers so they become long-term relationships. We recognize the numerous options available to customers today in the market place. That is why our main focus is to provide our customers with an exceptional, upfront, and honest way of doing business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 729 reviews
May 15, 2020
Very professional and I think your wait time is very reasonable based on what you’re coming in for. Very very clean and welcoming environment. reasonable based on what you’re coming in for. Very very clean and welcoming environment. More
by Blakthankujesus
Employees Worked With
Scott Bridgeman
May 14, 2020
Fast and easy. Completed all items as requested/required. Friendly staff. Clean customer waiting area. Would recommend to all Happy birthda y to you, happy birthday to you. Friendly staff. Clean customer waiting area. Would recommend to all Happy birthda y to you, happy birthday to you. More
by modlfrek
Employees Worked With
Darrell and Kim
May 14, 2020
QUALITY OF SERVICE EXCELLENT. I have always experienced 100 % quality work every time I have had my Toyota serviced here. Never had to return for any problems. I do not trust any I have always experienced 100 % quality work every time I have had my Toyota serviced here. Never had to return for any problems. I do not trust any other service providers. More
by MONTE
Employees Worked With
KIM GODFREY VERY HELPFUL !!!!!!, Dan Driver, Bryan Barcon
May 13, 2020
Fast! Great customer service, friendly clean environment. I like the new service area, nice windows showing the shop area. The waiting area has been upgraded environment. I like the new service area, nice windows showing the shop area. The waiting area has been upgraded More
by mssayers
Employees Worked With
Scott Bridgeman
May 13, 2020
I trust the service team and know that they have my best interest in mind. They are always friendly and knowledgable about any question I have about my vehicles. interest in mind. They are always friendly and knowledgable about any question I have about my vehicles. More
by mangyangy
Employees Worked With
Darryl, Kim, Bryan Barcon
May 10, 2020
Darryl Leigh experience Had a great visit today. I was not aware I still had some "TLC" maintenance agreement benefits remaining. Darryl took the time to go back into the acc Had a great visit today. I was not aware I still had some "TLC" maintenance agreement benefits remaining. Darryl took the time to go back into the account and found this for me. Thank you Darryl. I truly appreciate your attention to detail. More
by PatriciaJ.
Employees Worked With
Darryl Leigh (you need to add his name to the list)
May 09, 2020
Excellent service Darryl was great! Thank you for the speedy, easy recall work that was completed on my Corolla! I'd recommend Toyota of Gastonia any time! Darryl was great! Thank you for the speedy, easy recall work that was completed on my Corolla! I'd recommend Toyota of Gastonia any time! More
by nevanep
Employees Worked With
Darryl Leigh
May 06, 2020
Very Good service As usual the people and the work was excellent! They always have a smile and thank you for me. They are well informed and always give good description As usual the people and the work was excellent! They always have a smile and thank you for me. They are well informed and always give good descriptions of work needing to be done. More
by billpayseur
Employees Worked With
Michael Cavallo
May 05, 2020
wonderful service The people and service were great! I was serviced in a quick and polite manner. The customer service area made me feel comfortable to be there in the The people and service were great! I was serviced in a quick and polite manner. The customer service area made me feel comfortable to be there in the midst of the pandemic. More
by jchuitt
Employees Worked With
Lisa Troutman
