Toyota of Gastonia

Great service ! I have been using this dealership since 2004, I have always had great service. You have goo associates in your service area and also in the sales de I have been using this dealership since 2004, I have always had great service. You have goo associates in your service area and also in the sales department.. Good service and a great atmosphere is what keeps me coming back. More

Good service Work was performed to my expectation and was completed in the time the advisor promised. Service advisors were friendly and helpful. Purchased my truc Work was performed to my expectation and was completed in the time the advisor promised. Service advisors were friendly and helpful. Purchased my truck here and have all work needed performed here. More

Excellent Sales Specialist - Mr. Rick Shepard! Mr. Rick Shepard is the excellent sales specialist. I have a good relationship with him for 2 years and purchased 2 x RAV4, 2 x Highlander, 2 x Corol Mr. Rick Shepard is the excellent sales specialist. I have a good relationship with him for 2 years and purchased 2 x RAV4, 2 x Highlander, 2 x Corolla, 1 x C-HR and 1 x Sienna. Total 8 cars from him. Mr. Shepard is very customer-oriented person and makes a lot of efforts to meet customer's request. I trust Mr. Shepard and am always comfortable to share time with him. Thank you, Rick!! More

Service was provided promptly - as soon as I arrived for my appointment. No extended wait for it to be completed, and I was kept informed of issues throughout the service process. Scott Bridgeman was very c my appointment. No extended wait for it to be completed, and I was kept informed of issues throughout the service process. Scott Bridgeman was very courteous and his explanation of what was needed was very clear. More

Went in for 85,000 mild checkup and potential brake service. Was advised that brakes were good but 2 tires needed replacement. quickly replace all 4 tires and had me in the way in much less time than service. Was advised that brakes were good but 2 tires needed replacement. quickly replace all 4 tires and had me in the way in much less time than anticipated. Waiting area was well-configured for adequate social distancing. More

Our sales person name was Jimmy. He did an outstanding job. I would definitely give him 5 stars. This is the fifth new car I have bought from Toyota of Gastonia and have been satisfied. job. I would definitely give him 5 stars. This is the fifth new car I have bought from Toyota of Gastonia and have been satisfied. More

Service Jim was a very friendly person to work with and advised me what I needed now and what could wait until my next check up Jim was a very friendly person to work with and advised me what I needed now and what could wait until my next check up More

Superb Service!! The service department is excellent! They listen to my concerns and make certain my car is road-ready before leaving. Thank you to all the service dep The service department is excellent! They listen to my concerns and make certain my car is road-ready before leaving. Thank you to all the service department representatives at Toyota of Gastonia! You're the BEST!! A special thanks to Bryan Barcon, Scott Bridgeman, and Michael Cavallo--you're always there for me! More

Recall mainrenance Good customer service. Brought car for a recall repair. I was told it would take about an hour and a half. It was ready to go as promised. Good customer service. Brought car for a recall repair. I was told it would take about an hour and a half. It was ready to go as promised. More

My experience was great. No waiting. Waiting area was clean and cleaned while I was there. Quick service. All questions were answered to my satisfaction. clean and cleaned while I was there. Quick service. All questions were answered to my satisfaction. More