
Toyota of Gastonia
Gastonia, NC
Filter Reviews by Keyword
By Type
Showing 714 reviews
Great experience We purchased a used Toyota and needed recalls rectified. Bryan at Toyota of Gastonia was wonderful. He kept us well informed and the work was done qui We purchased a used Toyota and needed recalls rectified. Bryan at Toyota of Gastonia was wonderful. He kept us well informed and the work was done quickly. There is nothing better than trustworthy, reliable work done with integrity. Unfortunately it's not as common these days but certainly can be found here! More
Excellent Service Department This is an honest service department. We have been servicing our Toyotas here for decades. They have always advised us fairly on whether certain rep This is an honest service department. We have been servicing our Toyotas here for decades. They have always advised us fairly on whether certain repairs needed to be done or not. Foisting uneeded repairs or extra work on customers is NOT their method of operation. They are always upfront with us on everything. They always try to give customers a fair shake in the costs of their repairs. Their quality of work is execellent, we have never had to return for "do-overs". The people in the the service department are kind, helpful, courteous and efficient. In my opinion, this service department is the BEST there is. We can't say enough good things about them. More
Easy Buy getting exactly what I was looking for I have been looking for a 4Runner for a long time, and couldn't really get in my budget with what I was looking for. That all changed going to Toyota I have been looking for a 4Runner for a long time, and couldn't really get in my budget with what I was looking for. That all changed going to Toyota of Gastonia. The employees were helpful, professional and not pushy at all which I really liked. This was the easiest car deal I have ever made. More
Awesome people I didn't go looking to buy a new car. However after the great deal and awesome salesman Hugo, Bryan and Joe I'm a proud owner of a 2017 Camry. There w I didn't go looking to buy a new car. However after the great deal and awesome salesman Hugo, Bryan and Joe I'm a proud owner of a 2017 Camry. There was some issues but the dealership broke their back to make the impossible possible. This is my second car from them and I'm alway so pleased it service and vehicles. Thank you Toyota of Gastonia for treating me not only like a customer but a part of the team. More
Friendly, professional and willing to work with me. Keith had to work me out of a lease for a Camry and into buy for a RAV4. All the team members at Toyota worked together to address any question or pr Keith had to work me out of a lease for a Camry and into buy for a RAV4. All the team members at Toyota worked together to address any question or problem to satisfy the customer. I would recommend this team and vehicles to everyone. More
Great staff and very courteous. My experience was very comfortable. All the staff treated me with courteosy and respect.. negotiating is always tense but they were straightforward an My experience was very comfortable. All the staff treated me with courteosy and respect.. negotiating is always tense but they were straightforward and polite during the whole process. My salesperson was very friendly and accommodating. He even gave me a Toyota hat as his own expense. I recommend this dealership to anyone shopping for a new vehicle. More
Used purchase Great service and a great price! What more could you ask for! I would definitely consider doing business with them again. Thanks for all your help. Great service and a great price! What more could you ask for! I would definitely consider doing business with them again. Thanks for all your help. More
Great Car Buying Service I purchased a 2016 Toyota Prius in December 2016 and experienced the best car-buying experience from the moment I called the dealership with speaking I purchased a 2016 Toyota Prius in December 2016 and experienced the best car-buying experience from the moment I called the dealership with speaking to the car saleswoman, to the dealership manager, and even meeting with the Finance Department (Kelly). Crystal was very down-to-earth and helpful during this process and did not hesitate to answer any and all of my questions. I am extremely pleased with my purchase. I will and have most certainly recommended Toyota of Gastonia to my friends, family, and colleagues. If you are interested in purchasing a vehicle, please go to Toyota of Gastonia and experience excellent customer service with individuals who are willing to work with you, assist you in your car-buying process (rather it is a new or used vehicle). I appreciated the staff explaining pros and cons of the extended warranty, Toyota Care, and so much more. The staff at Toyota of Gastonia are knowledgeable of the vehicles, thoroughness of the car purchase, warm, caring, and interested in customer satisfaction. I sincerely appreciate the kindness from Toyota of Gastonia staff and will certainly visit this location for my future car purchases! More
Excellent service for me. I am always impressed when I take my car to get checked and/or Fixed. Would recommend to family and friends! service for me. I am always impressed when I take my car to get checked and/or Fixed. Would recommend to family and friends! More
Great experience moving from one lease to another lease Salespeople were knowledgeable, friendly, and not pushy. They let me think things through at my own pace. The negotiation was fair and reasonable. I'd Salespeople were knowledgeable, friendly, and not pushy. They let me think things through at my own pace. The negotiation was fair and reasonable. I'd recommend others to this dealership and to request Keith Langford in sales. More