Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Gastonia
Gastonia, NC
716 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 716 reviews
September 06, 2016
peaceful The process was fast and actually one the best car buying experiences that I have had.Very professional and couteous guy! great experience that day The process was fast and actually one the best car buying experiences that I have had.Very professional and couteous guy! great experience that day More
by erica76
Employees Worked With
keith langford
September 06, 2016
Excellent Service Great service, exceeded my expectations on warranty recall service. Friendly atmosphere well taken care of customer lounge, excellent communication Great service, exceeded my expectations on warranty recall service. Friendly atmosphere well taken care of customer lounge, excellent communication from service department to me on the status of my car. More
by Coach K
Employees Worked With
Bryan Barcon
September 05, 2016
Gift of Gab Knowledge and experience , manners and humility truly goes a long way when it comes to customer service. So very glad you have someone on your team w Knowledge and experience , manners and humility truly goes a long way when it comes to customer service. So very glad you have someone on your team who can make each customer feel just important weather they are their first customer or 50th of the day!! More
by Crysindy
Employees Worked With
Keith Langford
September 04, 2016
Great Service Bryan Barcon in the Service Dept. is a pro. Had my vehicle in and out quickly, went the extra mile and buffed/compounded a scratch as a courtesy. Bryan Barcon in the Service Dept. is a pro. Had my vehicle in and out quickly, went the extra mile and buffed/compounded a scratch as a courtesy. More
by Sequoia Owner
Employees Worked With
Bryan Barcon
September 03, 2016
Service My service experience was very satisfactory. I was thoroughly informed and treated with respect. My car was ready in a reasonable amount of time. No My service experience was very satisfactory. I was thoroughly informed and treated with respect. My car was ready in a reasonable amount of time. No surprises. More
by ToyotaOwner
Employees Worked With
Taylor Holder
September 02, 2016
Excellent customer service Larry exhibits compassion and excellent service he is helpful, honest and a man of his word. I will definitely refer my family and friends to him @ Ga Larry exhibits compassion and excellent service he is helpful, honest and a man of his word. I will definitely refer my family and friends to him @ Gastonia Toyota More
by Blizzard
Employees Worked With
Larry Anderson
September 01, 2016
Service call for problem Service call went smooth and everyone was courteous and helpful. I was kept informed of every part of the process and was very satisfied. I would defi Service call went smooth and everyone was courteous and helpful. I was kept informed of every part of the process and was very satisfied. I would definitely recommend this service department. More
by Rick
Employees Worked With
Ed Cresswell
August 31, 2016
Excellent dealership for toyotas We worked with patty on getting our recent 2014 4 runner. She was very professional in making us a great deal And I have no hesitation in recommendi We worked with patty on getting our recent 2014 4 runner. She was very professional in making us a great deal And I have no hesitation in recommending this dealership for doing business with!! More
by Kid heart
Employees Worked With
Patty
August 31, 2016
Quick and painless trip to the service department This morning's visit was a quick in and out for my 5,000 mile service on my Highlander. Many thanks for a pleasant experience. This morning's visit was a quick in and out for my 5,000 mile service on my Highlander. Many thanks for a pleasant experience. More
by Katie5050
Employees Worked With
Rick Shepard, Bryan Barcon
August 30, 2016
2015 Tundra Felt like a car dealership. My salesman "Ash" was great. Very nice guy. I prefer the CarMax type of buying where there is no haggling and you know up Felt like a car dealership. My salesman "Ash" was great. Very nice guy. I prefer the CarMax type of buying where there is no haggling and you know up front what the total price will be. (Not being told an extended warranty will cost $1200 and it's really $1675 by the time you go to finance). Overall, a pretty good experience. More
by kennyb
Employees Worked With
Ashraf Ashour, Kelly Brown
