
Toyota of Gastonia
Gastonia, NC
Filter Reviews by Keyword
By Type
Showing 714 reviews
My car buying experience I bought my new car from here and my experience was great. My salesman was so knowledgeable about everything. He made it easy to make my decision. I bought my new car from here and my experience was great. My salesman was so knowledgeable about everything. He made it easy to make my decision. More

wife needs a car we were in the market for a new or newer car for my wife. we have always owned a honda and were leaning toward that brand. we tried out two camry and we were in the market for a new or newer car for my wife. we have always owned a honda and were leaning toward that brand. we tried out two camry and she still leaned toward the honda. Topher Jackson was very patient while my wife made up her mind. he explained the pros and cons in buying either one, he was never pushy and explained ,in detail , how everything worked on all the cars we drove. she ultimately went with the honda. More
A very knowledge salesman who went above and beyond!!! My experience with Topher Jackson was GREAT! I live over 100 miles away and was not certain I wanted to travel the distance for a vehicle. However, My experience with Topher Jackson was GREAT! I live over 100 miles away and was not certain I wanted to travel the distance for a vehicle. However, my search led me to Toyota of Gastonia where I had the pleasure of working with Topher. Topher not only guaranteed me that the vehicle I was interested in was a great buy; he allowed me to drive the car to my home state where my personal mechanic could check it out. My mechanic who works at a non-affiliate dealership gave the car a clean bill of health. He could not find anything mechanically wrong with the car or any prior damages to the exterior or interior. Topher and I negotiated a great price for my vehicle and closed the deal. I am very pleased with how knowledgeable my salesman is about the vehicles he sales and does not hide anything from his customers. My overall experience with Toyota of Gastonia and Topher on a scale of 1 - 10 with 10 being the highest--is 10! More
Great experience Great salesperson and the sale went smooth and fast. Didn't take all day. Left with the car I wanted and a payment I can afford. Great car purchase ex Great salesperson and the sale went smooth and fast. Didn't take all day. Left with the car I wanted and a payment I can afford. Great car purchase experience. More
It was a pleasurable and informative car buying experience. The salesperson I had the pleasure of dealing with was Ashraf Ashour, such a gentle and caring person, he made me feel like I was a part of his family The salesperson I had the pleasure of dealing with was Ashraf Ashour, such a gentle and caring person, he made me feel like I was a part of his family. He showed me all the aspects of the car, I am now more comfortable with my new car. Thanks Ashraf , Sean and KC. More
bum advertisement I experienced something very bad with maza of Toyota of Gastonia.when speaking to a customer to get them to come in be honest. I was told something to I experienced something very bad with maza of Toyota of Gastonia.when speaking to a customer to get them to come in be honest. I was told something totally different over the phone. And basically wasted my Saturday. Which I do not appreciate at all. The weekends are very precious to some of us. When you tell a customer one thing you should do what you say. And the sales management was very rude. More
Great experience My salesperson was Topher Jackson and he was one of the best car salesmen I have met in a long time. He was didn't push me or pressure me, while I too My salesperson was Topher Jackson and he was one of the best car salesmen I have met in a long time. He was didn't push me or pressure me, while I took my time to walk around the car lot. He was an all-around terrific salesperson. When I was ready to ask about certain vehicles, he was very informative and answered all my questions. We then proceeded with making a car purchase. I was looking at buying a used car but because of his professionalism, knowledge of the product (cars) and courteousness, I left the dealership with a brand new 2015. I would highly recommend anyone and everyone to see Mr. Jackson at Toyota of Gastonia, NC. More
Mazda cx-5 Nice experience except for interest rate discrepancy. We were led to believe credit union interest rate could be matched, but it wasn't and we were no Nice experience except for interest rate discrepancy. We were led to believe credit union interest rate could be matched, but it wasn't and we were not told until time to sign papers More
A Rare "Very Good" Experience Purchasing an Auto For me, one of the most frustrating things is life is purchasing a car from a dealership. Most of the time it is a chess game to buy a car. A buyer For me, one of the most frustrating things is life is purchasing a car from a dealership. Most of the time it is a chess game to buy a car. A buyer receives few straight answers and the deal is not over until you have signed the purchase or loan agreement. The dealership or salesman is usually jockeying for additional money, add-ons costs, a higher rate, etc. at the last minute when you thought you had already settled the final cost of the car. My experience purchasing a car at Gastonia Toyota was nothing like I expected. The salesman, Rick Sheppard, was a gentleman who had straight answers, was cooperative, helpful, and always available when we need him. He gave us the car we wanted at the price we wanted. On the day we purchased the car the Finance Manager, Wood Mitchell, professionally and efficiently took me through the closing process. I sincerely thank them for the very good deal they gave me on the cost of the car and for making it so easy. More
New Car My husband I were very please with the quality of service we received from our salesman. He was able to get the needs met we specified to take home ou My husband I were very please with the quality of service we received from our salesman. He was able to get the needs met we specified to take home our new vehicle the same day. More