Toyota of Gastonia

Excellent customer experience Rick Shepard was outstanding. I had not purchased a new car in 12 years and Rick provided patient and thorough explanations of the amazing changes th Rick Shepard was outstanding. I had not purchased a new car in 12 years and Rick provided patient and thorough explanations of the amazing changes that have occurred in cars over that period of time. He tailored his message to "meet me where I was" in terms of knowlege and understanding. The ability to provide this level of customer service is a gift. He is a valued member of your great team. More

Long ride, but worth it! We have been looking for an older Avalon with decent mileage & have just missed a few great cars by hours. Topher knew this and had the car detailed w We have been looking for an older Avalon with decent mileage & have just missed a few great cars by hours. Topher knew this and had the car detailed while we made the trip from Greenville, SC. I appreciate that Topher was willing to stay late to get this done! More

Fantastic car buying experience After researching dealers online we decided to go to Toyota of Gastonia to look for a Corolla. We were greeted immediately by Tracey Surratt. He was After researching dealers online we decided to go to Toyota of Gastonia to look for a Corolla. We were greeted immediately by Tracey Surratt. He was very personable and when we told him what we were looking for, he immediately showed us options and answered all of our questions. In a short time, the deal and financing that they presented on the exact car that we wanted was amazing. We know they were actually looking out for our best interest not the most money they can make on a sale. The entire experience from choosing a car, negotiating the price, and financing was fantastic. This was the best car buying experience we have ever had. More

Great first time car buying experience!!! Ash, Nick and Kelly were great!!! Everyone was very knowledgeable and they went out of their way to make it the best first time car buying experience Ash, Nick and Kelly were great!!! Everyone was very knowledgeable and they went out of their way to make it the best first time car buying experience. More

Relaxed buying experience Very relaxed atmosphere for buying a vehicle. Website is very informative and user friendly. Tofer Jackson, our product specialist, was very knowledge Very relaxed atmosphere for buying a vehicle. Website is very informative and user friendly. Tofer Jackson, our product specialist, was very knowledgeable and friendly. Negotiations for price was straightforward and reasonable without "games ". Entire experience was certainly one of our best. We highly recommend this dealership for purchasing a new or used vehicle. We will be back. More

Great Dealer Michael Urig, at Toyota Of Gastoinia is a great man to deal with. He is very pleasant to work with while trying to buy a car and has a positive attitu Michael Urig, at Toyota Of Gastoinia is a great man to deal with. He is very pleasant to work with while trying to buy a car and has a positive attitude. Michael help me get into a 2015 Toyota corolla that only had 17 miles on it when I test drove it and he cut my interest rate from 20% to 8% after trading in my 2010 Toyota Camry. I highly recommend him and Toyota Of Gastonia. Unlike the times I have dealt with Keith Hawthorn I didn't get the run around, spend all day on the lot and still walk away empty handed. I will be doing business here the next time I get a new car. Thanks Micheal Urig for the best car buying experience ever! More

Topher Jackson is wonderful Very helpful and patient. Went to just look at trading my vehicle and got a really good deal. He worked tirelessly to help me get a payment i could a Very helpful and patient. Went to just look at trading my vehicle and got a really good deal. He worked tirelessly to help me get a payment i could afford and i car i loved. More

Awesome Customer Service! Our salesman, Topher Jackson, was awesome! He went above and beyond to guide us through our purchase and to make sure we were satisfied to the very e Our salesman, Topher Jackson, was awesome! He went above and beyond to guide us through our purchase and to make sure we were satisfied to the very end of our deal. Even when we were haggling with our monthly payment he shared multiple ways we could possibly save on our insurance to make up some of the difference. He was not a pushy salesman and was very patient with us as we drug our deal out over several days. He's a great guy, very personable and definitely the salesman we will use again and again at Toyota! Thank you my friend! More

Mac Daddy Truck Topher Jackson really helped my husband, and I,deside on the best truck ever.as we'll as Dan his manager. Although I probably drove them crazy trying Topher Jackson really helped my husband, and I,deside on the best truck ever.as we'll as Dan his manager. Although I probably drove them crazy trying to get my payments as low as possible.I had a set payment in my mind,and they surprised us ,and got the payments even lower then we had expected.I really recommend working with Topher Jackson He didn't even mind that we had our 3 year old son,and 11 year old daughter with us the whole time:) :) More

Car purchase experience with a piece of mind Everyone knows that purchasing a new car is a nerve-wracking experience, so finding a good sales person can make this process much less painful. Of co Everyone knows that purchasing a new car is a nerve-wracking experience, so finding a good sales person can make this process much less painful. Of course I don’t kid myself, when two people negotiate prices and interest rates, each one has its own objectives. However, if you come to the table prepared, Topher Jackson will be a great person to work with, extending your own knowledge and working on your expectations. He’s professional, fast, and pleasant to deal with. In my case, I left Toyota of Gastonia with a brand new Mazda, while having piece of mind and no regrets for the deal. More