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Toyota of Gastonia

Gastonia, NC

4.7
721 Reviews
Toyota of Gastonia may have changed its look and ownership, but the current staff carries on the values and traditions of years ago. We build a quality relationship with our customers so they become long-term relationships. We recognize the numerous options available to customers today in the market place. That is why our main focus is to provide our customers with an exceptional, upfront, and honest way of doing business.
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4821 Wilkinson Blvd.

Gastonia, NC

28056

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Showing 722 reviews

March 27, 2015

5 Stars Sales: Rick Shepard + wholeheartedly recommend I traded in my car and purchased a new 2015 Toyota Camry SE today from Toyota of Gastonia. Before that I went to Toyota of Rock Hill, South Carolina b More

by proudtobvnamese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Shepard
Mar 30, 2015 -

Toyota of Gastonia responded

Thank you so much for your glowing review, Danh, and on behalf of all of us here at Toyota of Gastonia, congratulations on the purchase of your new 2015 Camry SE! We are happy to hear Rick was able to provide you with the competitive pricing and unrivaled car-buying experience we pride ourselves on delivering, and we look forward to seeing you again for all your Camry's routine maintenance!

February 12, 2015

Lie and possible defrauded of 1695.00 in warranty contract I purchased a service contract through this dealership on 11/13/2014-in cancelling it on 02/05/2015-to find out the dealership had already cancelled i More

by pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
chris kosa
January 13, 2015

Purchasing a new car I purchased a new Highlander in December. Antonio was a wonderful sales representative! He was nothing like the high pressure salesman with which we More

by mbridges
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio
October 28, 2014

Service Department Incompetence I have used this dealership to dervice my Toyota Corolla many times. Unfortunately each service has taken significantly longer than the service writer More

by the.greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian and Manny
June 22, 2013

YES I WOULD RECOMMEND THIS DEALERSHIP TO OTHERS. THE ENERGY PUT INTO THE SALE OF A USED CAR WAS GREAT. MY SALESMAN WAS BUSY WITH OTHER SALES AT THE SAME TIME AS MY PURCHASE, BUT HAD TIME FOR ME AS WELL. More

by WALLACTE2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BOB WILSON
May 28, 2013

I used this dealership regulary for service on my Toyota Corolla. They always communicate with me regarding the service my vehicle needs. I read where others state the dealership is a cheat. I highly di More

by gregg320474
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
December 29, 2012

These guys are a joke. I've tried to purchase several cars here only to take my business elsewhere. They aren't competitive on trade-in offers or purchase price. If you aren't the type of customer to off More

by jamiel79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Plant and Richard Walsh
August 07, 2012

Had the oil changed and tires rotated on my Camry. When I got home I noticed a $2.00 charge for "Roadcare Assurance". I called the service manager and asked what this was. He stated it was roadside assista More

by lga8627
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Bridgeman
July 26, 2012

I was searching for a vehicle for my daughter and went through the internet department to get the best deal I could. I have never felt so at home purchasing a vehicle than I did at Toyota of Gastonia. N More

by loriep19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Warren
July 09, 2012

Elderly parents had their full pump fail while on their way to church. I was away on business so they towed the vehicle to toyota of gastonia. The dealership charged them $900 labor on a job that would hav More

by thieves53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept