Toyota of Gladstone
Gladstone, OR
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,814 reviews
I have some retractions to make. It was an unfortunate coincidence that I got the coupon a day before the refund check. I got the check after Dave left a message stating they did actually send a check. T coincidence that I got the coupon a day before the refund check. I got the check after Dave left a message stating they did actually send a check. The check almost was for the stated amount but no complaint there. It arrived in the mail afterward. I'm partially to blame, Caveat Emptor. I will state they are very affable and true to their word in damage control. The whole event could have been cut short it they would have not recommended needless service. It is the job of a service writer to "add on and sell up". I must apologize, in writing, for sending a "torpedo" without talking to Mr. Ruppert. I blew up and thought I'd been lied to when I got the coupon and thought that was their resolution. I was wrong. The problem appears to be resolved but the root of the problem is still there. I hope they redouble their efforts to make sure they're more "spot on" in their service issues. I don't envy the situation Dave Ruppert has to deal with. He must meet the expectations of the dealership while not alienating customers at the same time. More
Adrian was excellent. Professional, kind and very knowledgeable. If I could give him 10 stars I would. I would highly recommend him to others. My visit today was great. knowledgeable. If I could give him 10 stars I would. I would highly recommend him to others. My visit today was great. More
Manuel was super helpful, friendly, and made sure we received the best treatment. John was awesome and also made sure we felt comfortable and bought what was right for us. Highly recommend! received the best treatment. John was awesome and also made sure we felt comfortable and bought what was right for us. Highly recommend! More
Manuel was amazing, he was very helpful, energenic, we could tell he was excited about helping us, and his jokes made the day go by faster so thank you for being a great cars salesmen and making my first could tell he was excited about helping us, and his jokes made the day go by faster so thank you for being a great cars salesmen and making my first experience buying a car go smooth! More
Excellent service and they are always straight up and patient with you. I live across town but choose to go out of my way for both service and purchasing! I scoped out my options prior to my recent purch patient with you. I live across town but choose to go out of my way for both service and purchasing! I scoped out my options prior to my recent purchase and kept coming back to Eric because he was was so easy and pleasant to work with. Austin Tsuruta in the service department has taken care of my Toyota’s for years and has always provided top-notch service. He’s transparent and always looks out for his customers. More
We could NOT be Happier with Dustin and the same goes for Everyone we worked with! My husband and I absolutely LOVE our car! We’d originally wanted to go in to look at the “3rd row SUV’s” but once Dusti aske Everyone we worked with! My husband and I absolutely LOVE our car! We’d originally wanted to go in to look at the “3rd row SUV’s” but once Dusti asked us the important things like what do we Need in a car, what do we want in a car, what are the things that you will and will not compromise on, what is our ideal budget, and all of the other things that mattered to US, we then headed straight towards the SUV’s. I of course went straight to the 4Runners haha! However what we needed and what we wanted were two different things! After Dusti got a feel for what we actually needed, he asked us if we’d heard of the RAV4’s. At first I was a little apprehensive because it’s quite a bit smaller than the 4Runner (but we came from a Kia Optima so it’s still a pretty nice size bump for us!) After looking at it and driving it, I was ver pleasantly surprised! I mean come on it’s a Toyota so I shouldn’t have been surprised! I liked it a lot!.... Now I love it! Once we had decided on a make and model, we then headed in to actually make it ours!! Dusti and his other coworkers were GREAT! I had a great experience with each person every step of the way! We were there past closing and not once did they make us feel rushed (except upon our request!) They actually made us feel like they wanted to be there to help us and find a deal that worked for both parties. We are loving this car more and more everyday! Not only has Dusti and his coworkers made us feel like we will now be forever part of the Toyota Family, but we will now be going to Toyota of Gladstone for our car needs FIRST! More
Gracias a Manuel, fue un vendedor maravilloso con mucha paciencia y amor. Gracias por ayudarme a cumplir mis sueños. Una persona muy seria y dedicada a su trabajo paciencia y amor. Gracias por ayudarme a cumplir mis sueños. Una persona muy seria y dedicada a su trabajo More
We are super thrilled with our new Tacoma. We had lots of questions for the sales team and they were able to answer all of them. Vic, Manuel and Liz all went above and beyond with our car shopping experience questions for the sales team and they were able to answer all of them. Vic, Manuel and Liz all went above and beyond with our car shopping experience. They made the buying process a whole lot easier and fun! Best team you could ask for! More
Zach made our experience very relaxing and enjoyable. He Zach made our experience very relaxing and enjoyable. He is why we returned a second time for our 3rd and 4th car. I hope he is around for a long tim Zach made our experience very relaxing and enjoyable. He is why we returned a second time for our 3rd and 4th car. I hope he is around for a long time To come. We have only had a good experience with Gladstone Toyota and will return again when it’s time. Everyone we encounter at Gladstone Toyota are always helpful and kind and courteous. Thank you. More



















