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Toyota of Gladstone

Gladstone, OR

4.9
8,294 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 8,294 reviews

October 03, 2019

In purchasing our Prius Prime recently, we had an outstanding experience with our sales associate JK Khan. Also wanted to give a shout-out to Sami Boudjeri who went above and beyond in retrieving som More

by Jim
Recommend Dealer
Yes
Employees Worked With
Sami Boudjeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chae, JK Khan
Oct 04, 2019 -

Toyota of Gladstone responded

Thank you so much Jim! We are so happy for you, congratulations on the new Prius Prime and welcome to the Toyota of Gladstone family.

October 02, 2019

My only complaint is they would not update the GPS system unless we paid $199.00 - and we are leasing the vehicle!!! Why should we have to pay for this service? The built in GPS system is wrong so often and More

by Me
Recommend Dealer
Yes
Employees Worked With
Garrett Griffith
Oct 02, 2019 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We will look into the options from Toyota right away. Thank you for being a loyal part of the Toyota of Gladstone family.

October 02, 2019

Great friendly service Loved the way I was greeted, treated by all. You need to add more names to the Service category - listing only 1 guy???? sounds as though he is the o More

by blandod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio ?,
Oct 02, 2019 -

Toyota of Gladstone responded

Thank you so much! We will look into this right away and please let us know how we can help you next.

October 02, 2019

Timely, professional service.I was extremely happy with my service visit. I am new to the area and was helped with information about the neighborhood More

by Gayle
Recommend Dealer
Yes
Employees Worked With
Garrett Griffith
Oct 02, 2019 -

Toyota of Gladstone responded

Thank you Gayle and welcome not only to the neighborhood but to the Toyota of Gladstone family.

October 01, 2019

Great experience purchasing a car at Toyota of Gladstone. I was mainly assisted in person by Kyle who was professional, friendly and knowledgeable. Great service. More

by Chase
Recommend Dealer
Yes
Employees Worked With
Kyle Belles, David Chae, Allissa Guinta
Oct 02, 2019 -

Toyota of Gladstone responded

Thank you so much Chase! Congratulations and welcome to the Toyota of Gladstone family.

September 30, 2019

Excellent service as always. Thank you Rich and Jenna! I have bought many vehicles at Toyota of Gladstone and I have never experienced such genuine professionalism and knowledge as we received from Jenna, More

by Taz2713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich (sales manager), David Chae, Jenna Sarr
Oct 02, 2019 -

Toyota of Gladstone responded

Thank you so much Dave! We are so happy that you a part of the Toyota of Gladstone family, thank you for being here with us.

September 30, 2019

Professional Kyle is our representative. Always treated us with professional manner and share his knowledge with us. Really happy with the dealership and service r More

by Joanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reed, David Elder
Oct 04, 2019 -

Toyota of Gladstone responded

Thank you so much Joanie! We are very happy for you and please let us know how we can help you next.

September 30, 2019

Wonderful experience at Gladstone Toyota. Jenna was great to work with and I would highly recommend her. She’s friendly and knowledgeable, making for a pleasant truck buying experience. More

by Kevin C
Recommend Dealer
Yes
Employees Worked With
Jenna Sarr
Oct 02, 2019 -

Toyota of Gladstone responded

Thank you so much for this wonderful review Kevin. Jenna is so grateful to you and she had a wonderful time working with you. Please feel free to send your friends to see her for a VIP appointment. Welcome to the Toyota of Gladstone family.

September 30, 2019

I have bought many vehicles here at the dealership and they have been great. Kenny Khzam has been my go to salesman for most he is awsome. Also will go far and beyond to get your needs. More

by Shane wilkins
Recommend Dealer
Yes
Employees Worked With
Kenny Khzam
Oct 02, 2019 -

Toyota of Gladstone responded

Shane this story is so wonderful thank you for sharing it, we are so happy to have you as part of our family!

September 29, 2019

Went out of their way to help. Daniel and the rest of the team at Toyota went out of their way to make sure I got the car i needed, with payments that worked for me. I felt cared fo More

by Kelsey.conger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Griffith, Muhammad Khan, David Chae, Daniel Kirchem
Oct 02, 2019 -

Toyota of Gladstone responded

Thank you so much Kelsey! We are so grateful to you for allowing Daniel the opportunity. Welcome to the Toyota of Gladstone family.

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