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Toyota of Gladstone - Service Center

Gladstone, OR

4.2
512 Reviews

512 Reviews of Toyota of Gladstone - Service Center

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October 30, 2020

Garret was great. I do have to take off one star because while I was finalizing payment in the service area I saw three employees wearing their masks around their neck. Masks do not work if not worn proper More

by Happy Wife
Recommend Dealer
Yes
Employees Worked With
Garrett Griffith
Oct 31, 2020 -

Toyota of Gladstone responded

Thank you so much for this great review! We are working on the masks thank you for bringing it to our attention and for being a loyal part of the Toyota of Gladstone family.

October 24, 2020

This is the best Toyota dealership in the metro area , and we’ve been to all of them . I enjoy spending my hard earned money there. All of the associates are personable and friendly. I especially love t More

by Mike52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Griffith, Austin Tsuruta
Oct 24, 2020 -

Toyota of Gladstone responded

Thank you so much Mike and thank you for being a loyal part of our family. We look forward to seeing you next time.

October 17, 2020

The service I receive from Gladstone Toyota is always top notch! I am never disappointed in the way that I am greeted or that my car is always ready when you say it will be. Thank you for great service! Au More

by cathleep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Oct 19, 2020 -

Toyota of Gladstone responded

We appreciate your business!

October 15, 2020

Everything just moved along like clockwork. I have always done my own service work on my vehicles, but having it done gave me a nice chance to read. More

by thazelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Oct 15, 2020 -

Toyota of Gladstone responded

Thank you!

October 12, 2020

Yes, I got my oil changed on a coupon which apparently doesn't include tire rotations. I have purchased two cars from you since 2018. You know it takes all of maybe 5 minutes of labor to rotate tires and More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason McCoy
Oct 15, 2020 -

Toyota of Gladstone responded

Mark thank you for your review and business, we greatly appreciate it

October 10, 2020

Professional service. Good communication and explanation of needed and suggested services. I don’t think I need twenty five words to say that I was satisfied. More

by maewest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Tsuruta
Oct 11, 2020 -

Toyota of Gladstone responded

We appreciate you, Mae!

October 09, 2020

Kyle is the man! Always goes above and beyond my expectations! What else can I say besides the fact that he is an exceptional service manager and a very decent human More

by dimitryk2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
Oct 09, 2020 -

Toyota of Gladstone responded

Thank you very much!

October 09, 2020

when they arranged the ride, the address was wrong for two times, I and the driver had to come back to the Toyota service, I feel it wasted my time and the driver's time. More

by weij03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Garrett Griffith
Oct 09, 2020 -

Toyota of Gladstone responded

Wei we are sorry that the Lyft ride we arranged for you did not arrive at the right address and are sorry that this has earned us a one-star review.

October 08, 2020

Excellent, and I am coming back with an older Toyota Truck, now. We have a Prius V and love it and plan to keep it. More

by Paul
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
Oct 09, 2020 -

Toyota of Gladstone responded

We appreciate your five-star review!

October 03, 2020

Both Johnathan C and Vic provided a stellar buying experience. They provided expert knowledge, great conversation, and made sure I was happy and taken care of to the best of their abilities. They soug More

by a.camp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Meese, Jonathan Castino
Oct 03, 2020 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so glad to have added you to the our family. Welcome and please let us know if you need anything.

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