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Toyota of Gladstone - Service Center

4.4

117 Lifetime Service Reviews

19375 SE Mclouglin Blvd, Gladstone, Oregon 97027

Contact Information

Appointment Details

Drop off vehicle
Wait for service
Drop off vehicle
Wait for service

Vehicle Information

Please update the areas marked in red.

Top Reviewed Employees

Garrett Griffith, Green Team Service Manager, Toyota of Gladstone

Garrett Griffith

Green Team Service Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Ryan Davis, Red Team Service Manager, Toyota of Gladstone

Ryan Davis

Red Team Service Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

July 28, 2018

"Gladstone & Kristin make buying a car almost enjoyable!"

- WalkingProf

We all know the jokes about car dealers and dealerships. I purchased a 2017 Toyota iA in July 2017. It was the most pleasant car-buying experience I have had. Because I knew what make/model I wanted, I went online, and was connected with Kristin, who met me at the dealership, took me for a test drive, and then went out of her way to make sure that all the specifications and details I asked for were taken care of in a timely fashion. Finance was handled in a non-pressured, helpful fashion, and I was satisfied with even that part of the experience. Since last summer, I have gone in for routine service twice, and twice just to check tire pressure. Every time I have been met with outstanding, timely, and helpful service. Most recently, while I was waiting for my car, Kristin came up and we chatted. It had been a year, but she remembered who I was, what I had purchased, and was as pleasant when I wasn't her customer as she had been when I was. It is clear that Toyota of Gladstone takes pride in the vehicles they sell; from the nitrogen in the tires to the plastic shields over vulnerable parts of the finish, that attention is notable and much appreciated. I highly recommend Toyota of Gladstone. It is worth my time to commute there from Salem to experience such a high standard of customer care. If you are going through the online folks, do as for Kristin. She explains everything clearly, listens to answers, and follows through completely.

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Employees Worked With

Ryan Davis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kristin DeMars
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

June 08, 2018

"Fast and easy. In and out 🤗"

- jeromerush2112

Kenny was great tryed to do anything to get me into a great car. All staff worked so hard to get me the best deal.

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Employees Worked With

Kenny Khzam
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : I am sorry I can't remember all the people who helped me they all were Fantastic

March 24, 2018

"Great customer service "

- Juangrodriguez72

We were getting ready to take our annual spring brake trip and needed our 4runner serviced before we left, with such short notice Kristin DeMars was able to talk to the guys in the service department and get us in the very next day, we purchased our vehicle from Toyota of Gladstone a year ago and she has kept in touch to make sure everything is going well and getting the services we need long after the purchase,in my opinion it was not just a sale but how customer service should be , which is a rarity these days. Highly recommend purchasing from this guys, so stop by and see Kristin.

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Employees Worked With

Kristin DeMars
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Special Offers

Oil Change

Everyday low pricing - $38.95 - Up to 5 quarts of regular oil.

Service Center Photos & Amenities

  • After Hours Drop-Off
  • Authorized Parts Store
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free WiFi
  • Instant Financing
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines