Toyota of Gladstone - Service Center

Pleasant and timely Prompt attention upon arrival, comfortable customer lounge. Estimate provided re approximate wait time to completion of work. Wait ended up being 1 ho Prompt attention upon arrival, comfortable customer lounge. Estimate provided re approximate wait time to completion of work. Wait ended up being 1 hour longer than estimated, but the extra time allowed more reading of the good book I had brought with me. Upon inquiring, a coupon for discounted price to service was made available. More

EXCELLENT service!!! Always a pleasure to do business with Toyota of Gladstone, especially working with Parker. He has always been very attentive, professional and friend Always a pleasure to do business with Toyota of Gladstone, especially working with Parker. He has always been very attentive, professional and friendly! He is truly a great asset to your dealership! Thank you Parker for always treating your customers with professionalism, kindness and authentic care! More

Efficient and Curtious The service person Jason McCoy is an excellent example of why I still return for my service needs at your dealership. He knows what he is doing and d The service person Jason McCoy is an excellent example of why I still return for my service needs at your dealership. He knows what he is doing and does it well! Plus he does it with a smile. More

Warranty recall Kyle is always great to work with. Your shop is conveniently located to were i work so it makes this easy. I look forward to when the kitchen is open Kyle is always great to work with. Your shop is conveniently located to were i work so it makes this easy. I look forward to when the kitchen is open again to get those great smells next time im in. :) More

Taking charge Mike Hill got my 2018 Avalon in for a recall re: air bags. I asked him about replacing a wheel cover that I damaged when it scraped a curb recently. Mike Hill got my 2018 Avalon in for a recall re: air bags. I asked him about replacing a wheel cover that I damaged when it scraped a curb recently. He said he could arrange a car for me while the wheel cover was being repaired. Said he knew someone who does that for customers. I will contact him at a later date for that repair. He was very helpful. More

Great to Work With I have been getting my company car worked on here for almost 2 years and the service is great. Everyone is friendly and things are done right and quic I have been getting my company car worked on here for almost 2 years and the service is great. Everyone is friendly and things are done right and quickly. More

The treatment they give to clients is wonderful, they grab it very fast and comfortable, I really liked the treatment and they are following all the health protocol grab it very fast and comfortable, I really liked the treatment and they are following all the health protocol More

I have good relationship with Gladstone Toyota Everytime I go in for my car to be serviced Kenny c ok nes and talk with me to see how I am doing and if I have any problems you don't get this at many places. I go in for my car to be serviced Kenny c ok nes and talk with me to see how I am doing and if I have any problems you don't get this at many places. More

Efficient friendly service. They were very good about how they dealt with social distancing, made me feel very comfortable. They are always so friendly, helpful and organized. Th They were very good about how they dealt with social distancing, made me feel very comfortable. They are always so friendly, helpful and organized. They make sure everything they do is explained at the end when the go over the work sheet and give advice if something will be coming up in the future. More

Great Service! Was concerned about going in for service on my vehicle with all else going on in the world right now, but was very pleased that I was able to schedule Was concerned about going in for service on my vehicle with all else going on in the world right now, but was very pleased that I was able to schedule service for after hours with few other folks in the dealership. Service was done promptly, taking less time than normal. Had the waiting room to myself. Very pleased. More